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April 2024 by sandra nichols
Better service than at the store on Clear Lake City Blvd. I'm not sure if a new Sim card is going to fully correct problems I'm having, but some improvement for now ok.
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April 2024 by Sara Elston
I was helped by Heather she set up my new phone after I lost my old one. She was also able to get me a promotion when I didn't think I'd qualify for one. Thanks
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April 2024 by Vern Anderson
Thank you heather for amazing service ?
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April 2024 by Todd Martin
If you enjoy waiting and getting nothing done, this is your place. Over 40 minutes waiting for help. Every so often an employee disappears into the back for 15 minutes. This place needs better management.
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April 2024 by Mickey Rendon
Anthony was absolutely an amazing help!! Everyone was super friendly and welcoming!! 10/10 recommendations for this store!! T-Mobil has never failed me or my family!! ?
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March 2024 by Debi Snow
Wow, Jeremy Morse at T-Mobile is the best. Knowledgeable about all options, explained all succinctly and made sure I knew what I was getting. Been with T-Mobile for more than 28 years and their customer service is consistently #1.
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March 2024 by Leroy Cooper
Heather helped me set up my phone
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February 2024 by Jehanzaib Usmani
Worst experience ever nobody even say hi when we are in the store disappointment
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February 2024 by Monard Kinman
Heather was absolutely fabulous. She got me a new Galaxy S-24 with a fabulous T-Mobile trade in. She explained everything well. She was very nice, professional, courteous and patient. When my new phone came in, she transferred everything quickly and efficiently. She got everything done with no problems. She really knows her business. Great employee!
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February 2024 by A Morey
Very helpful!
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February 2024 by Chris
Is this real?!? I came to T-Mobile in phone turmoil and I received the utmost spectacular service from Jenae. I left and came back due to i-phone ignorance and received even better service performance and compassion from Jeremy who went above and beyond the call of duty to make sure all my needs were satisfied and that I left a happy and pleased customer.
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February 2024 by Daniel McNamara (PA-C McNamara)
Great experience upgrading to iPhone 15 Pro at this location!Heather was professional, fast, and personable. She made transferring my data from the previous model look so easy!I'd love to chat with upper management about her world class customer service if given the chance. She really brightened my day!!I wasn't in line for very long but I saw the way she interacted with other customers in the store she's clearly a star player and this is one of the better T-Mobile stores.
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February 2024 by Cequisha Proctor
Thank you heather and Jeremy!
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February 2024 by Tom Gautreaux
Heather helped me update my autopay and fix my phone
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February 2024 by Cliff Arami
Thanks Heather for your patience!