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February 2024 by Fred A. Brown
Short on employees.Good selections.Not sure on computer selections,not good on after sales service.
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February 2024 by Wesley L.
The people were very rude and did not help at all. That was the worst Staples I've been to and would drive 100 miles in order not to go to it.
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February 2024 by DIS750 FRONT DESK
Made it easy to drop Amazon return.Also, Eric was a big help with custom print job.
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February 2024 by Juan Colunga
Closes at 8 but doors are closed way before that. Great way to run a business.
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February 2024 by jennifer mccarty
Well no costumer service and very rude to the customers! Unfortunately no one cares anymore! First time and last time!!
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February 2024 by Jennifer M.
They are extremely rude at this location! All I was trying to do was take Amazon back and she had such attitude with me for no reason!
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January 2024 by Kubilay Barak
I ordered Custom Stamps from them. I made a mistake during the order but they’ve fixed in 10 minutes. Thank you so much. Especially, Eric you’re awesome.
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December 2023 by Fanny Martinez
Bought a chair. So far so good.
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November 2023 by Chris C.
All the employees are extremely lazy and unprofessional. And they change the hours to whatever they want them to be but don't change hours online. Perfect example of why stores like these are being replaced by Amazon.
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October 2023 by Suzanne Duron
I love shopping at Staples!! Seldom do I walk out empty handed!
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October 2023 by Yady Carmen
Walked in to print was waiting in the self checkout and the manager working in the print area said he could print for us. Sent him the email got it printed watched while he was extremely rude to everyone including the other employees on the mic. Gave us our items and the receipt with an extra $8 charge undisclosed to us. I asked why it wasn't disclosed there was an extra fee and continued with his nasty attitude to the other employee and Me. He's not even assigned to this location he is filling in and he is a nightmare to be around. Not sure why he is so bitter but not worth spending a penny here. What a waste of time. I should have stuck to office depot. Left my items so heading to office depot where I won't be treated rudely and they won't charge a fee without disclosing. They print right then and assist you. No extreme fee nor unwarranted attitude.
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September 2023 by Linda Nieman
I had the worst experience in this store today. Went in to have 4 sheets laminated. Was told it would ready in an hour and that they would call me when ready. Well it was too far from home to go and come back so I killed some time in the area. When the hour was up I decided to go into the store to see if it was ready. So imagine that, it was ready and I never got a call. This should not have taken an hour. The machine is in the store and they were not busy. On top of that we were charged extra for it to be done in an hour otherwise we were told it wouldn't be ready until 8pm. I will not be recommending this store to anyone.
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August 2023 by Carol D.
On August 26th(saturday) I bought 2 printers in Greenville Texas. The sales person, Brennan stated I could take them home and just plug them in. In addition I used Affirm for over $654 and the first horror was my sale was converted to Pay Pal and it overdrafted my bank account by this HUGE Amount (even though I rushed 40 miles roundtrip to get their mistake corrected. 'Jasmine', the woman said she was "a Manager" but she never once ever Aplogised for this huge set of problems (it getting on my Pay Pal acct instaed of Affirm and I had to rush back on Sunday back to the store to get a credit and get it repaid thru Affirm. Come Monday Morning the credit she supposedly put through failed and it overfrafted my Alliance Banlk account. I had to rushe to town to Commerce now and plead with the bank personne; to believe me (which they did not at first) as the credit slip did not matter, only what electronically happened. Next I rused home to speak with Pay Pal and got some sensibility on my side and they blamed Staples. I was charged processing fees to correct the mistalke Staples charged me. I spent hours and hours and only got one printer to work with grat difficulty...lasting hours to set up not as the Staples sales agent stated. Here it is Tuesday and I am having a terrible time even with the hlp of a computer person to get this Epason to print from y computer. Staples does not help. You are on your own even though I spend money on a 4 year insurance agreement for both printers. The other one was a Brother Lazer printer. Now I am sitting here because my computer friend gave up for the night and she had to go home. My legal briefs will not have been completed after 4 days of efforts.Every day justoce is delayed is justoce denied. At Least I got a wonderful Staples lady on an 600 number who lidstened patiently and will refund my $41.55 in fees Pay Pal and the Bank was Charging me. Her name was Ms Brown and she intimated that Ms Jasmine would receive a talk about at least saying a courteous "Sorry" when such a problem arises. Thank goodness for Ms. Julie Brown. I just pray my Epson printer gets connected and I can proceed with my legal documents for businesses and court. Remember everyone, check inti=o the Deceptive Trade Practice Act when companies dont perform as they state they are going to, or they provide a defective product or otherwise violate a provision of the State of Texas law. And IN TEXAS, one can recover $20,000 in a Small Claims Court case. People can go into court by yourself and get things taken care of and teach companies they need to do the right thing, supply working machines and be treated with respect and honesty.
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August 2023 by Texas Made
Wowwww this store had so many hidden gems!! I'm used to always hearing about "O max" or "O depot"(trying not to mention names here lol),so I never had the desire to really come into the store. WELL it's back to school time and my son needed bougie supplies this year LOL so I was on a serious hunt for 2 items left on the list. I needed some composition books which all parents know are hard to find in big box stores. I went inside while out working and BAM I found 4 of the 1 type of books my son needed! Also some clearance and on sale items! They saved the day! Just stop inside. I want to thank Josh my cashier who was a young man but had such good manners! Come inside and browse around randomly and see what treasures await!
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May 2023 by Melissa S.
Jordan was friendly and a big help with my copies. Cashier was very nice too.
