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October 2023 by Amanda Morgan
Outstanding Purchasing Experience!Our salesman Bobby provided great customer service! I purchased a new bed today and I can’t wait to get it delivered.Quality Products Great Prices and outstanding customer service Star Furniture is my furniture store.
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October 2023 by John Pembroke
Very helpful sales person...but it took way too long to just purchase several accessories. I felt like I was buying a new car. The paperwork and the wrapping of it was very slow. Also, I was told to pick-up the accessories at back of the store. I'm ok with that....but there is no sign on the area. I parked my car at the door that had an intercom...thinking that was the pickup area.... the person on the intercom told me where the door was. I had to get back in my car and drive over past the truck docks to pickup my merchandise. There I waited quite awhile for the employee to finish preparing my accessories.
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October 2023 by Tina Shands
We worked with Doris to buy two chairs for our living room. I have never had such a smooth experience shopping for furniture. We have bought many items at Star Furniture over the past 30 years. I recommend them.
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September 2023 by Mary Lopez
Carmen took the extra time to help me make several changes and ensure that I was happy with a custom order. She also made phone calls to the company to verify that we were able to make the changes and check on completion dates. Superb customer service!!
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September 2023 by Kaitlyn McMahon
We had a great in-store experience. The staff was knowledgeable and friendly which ultimately led to a big purchase.However, the day prior to my scheduled delivery, I called to ask about the delivery time frame and was highly disappointed by the lack of basic customer service skills.They “assigned” a delivery time with less than a 24 hrs heads-up. You cannot pick the delivery time frame when you make a purchase and apparently you can’t adjust it after they “assign” it to you either.The phone call interaction plus the inconvenience of delivery date/time options has me second guessing my purchase.
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September 2023 by Beverly Schwebel
My experience today was very pleasant. The entire staff was helpful in choosing the perfect sofa ; however , I’d like to thank Henry Garcia for his knowledge and expertise in my fabric choice, style and color. Mr. Garcia is a true asset. Thank you!
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August 2023 by Linda Mobley
Star Furniture has beautiful furniture. If you’re in the market for new furniture or furnishings, make sure to stop in there. My salesperson, Hattie, is so nice. Helpful but not hovering…a professional and friendly.
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July 2023 by JoAn Hildebrandt
I dropped by my local Star Furniture just to check out the latest trends in home decor and furniture. The store was stocked with gorgeous pieces beautifully staged. that made me wish I could redo my entire house! The team member I worked with gave me just the right amount of space to shop. I found a perfect home accessory gift at a reasonable price. Star Furniture, you are my “go to place” for furniture and decor.
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July 2023 by Beverle Smart
I enjoy every experience I have with Star. Laura Evans is absolutely a pleasure to interface with. She is professional and informative and very nice. I have made several purchases with her and all have been great. I will always choose Star when I’m shopping furniture.
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July 2023 by Mary Copeland
Walked into store and was pleasantly greeted. Our questions were answered and we continued to browse, finding exactly what we wanted. Thank you Bobby for all your help. Purchasing process was very smooth and fast. We are from out of town and love to shop at Star Furniture!
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July 2023 by Sandra McCormick
My sales agent, Laura, always is courteous, helpful (not pushy!) and keeps us informed of new items and upcoming sales! The customer service at Star is always great!
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July 2023 by Kenny Williams
We went to Star furniture looking for a new sectional and entry table for our new home. We were greeted by Hattie, sales associate. She helped us find the perfect piece for our home without being overly pushy. We will be asking for Hattie on future purchases.
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June 2023 by Margaret Sartor
Star was our first stop for bedroom furniture, and we were pleasantly surprised with the selections. We didn’t expect to find something on our first try. The sale was an added plus. Our sale consultant, Doris Offord, was great to work with and most helpful.
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June 2023 by Ingrid Hansen
Doris guided me through the process as we looked through many different furniture options. You have to see this luxurious showroom - it is gigantic! There's something here for everyone on any budget. Highly recommend this amazing place.
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May 2023 by Nancy Heard
Great experience at Star Furniture in Clear Lake. Excellent quality furniture selection and exceptional sales representative. Our sales representative had a great eye for color and composition and offered much needed advice on my selection which included custom fabrics. No high pressure on the sale but solid advice. We agreed on the selections and a call back as to timing which happened as agreed. Wonderful!