-
December 2023 by Kinnisha R.
WORST TAKE 5 EVER! I visited Sunday, December 17th at 10:30am! I requested to leave without my oil even being changed! I was in the area so stopped for a quick oil change. Only ONE was in front of me and I waited an hour. After he finished, he stood there still chatting with the customer for another 5 minutes at least. I said ok no big deal trying to give good customer service. I get it! I proceed to move forward...no greeting or anything. He goes to the next bay and helps out the other technician! Like what?!?! Still no greeting or I'll be with you soon or give me a moment! I sat there for additional 10 minutes still with NOTHING! I left at 11:30am! I asked the other tech to put my hood down politely and I left! NEVER AGAIN! Do better W Bay Area!
-
November 2023 by Celeste Martinez Romo
Friendliest and sweetest staff. Shout out to Cayden, Jordan, and Colton*! They were kind, reassuring, and very accommodating. Definitely will make this my go to location for Take 5 ?
-
November 2023 by Larry Meador
It was our first time visiting this place and we were in a hurry. The level of customer service was outstanding! Took care of my oil change quickly and determined my air filter was in horrible condition. The Veterans discount was very much appreciated!
-
November 2023 by R. Wagner
471 Bay Area Blvd, Webster, TX. I went three times within 2 week period for Texas Stste inspection. 1. Manager was already gone for the day. 2. Was 3pm lunch, so asked to come back at 4:30-5pm. 3. Told to park to the side, 3 people behind me for inspections. Never even saw anyone for 30 minutes. They continued to do oil changes at a good rate. So I left and went to Meineke. In and out in a flash!
-
November 2023 by Casey Drake
I’ve been to Take 5 twice now for an oil change and inspection. Unfortunately, my check engine light came on just before both inspections so it couldn’t be performed but I’ve had no issues with oil changes. The guys are friendly and fairly quick (inspections do take a bit longer than most other places in my opinion) and the manager was very helpful when he noticed my check engine light on. I deducted a star only because on my initial visit I was given my car back (running) without my keys and I subsequently drove from Webster to Kemah without them. I had to have my coworker get them for me so I could start my car again. Honest mistake but it was kind of a pain to sort out- who knew you can drive so far without your keys?!?
-
November 2023 by Evan Marie Wallace
This is my favorite location and only place I'll get my oil changed. The staff here is professional, fast, knowledgeable, and always polite. 100/10.Service: Oil change
-
November 2023 by Diana Aviles
I have started taking my vehicle to Take 5 to get my oil change and it still amazes me how fast they are to get it done as well other maintenance things my car might need. I always receive great customer service when I go.Service: Oil change
-
October 2023 by Jan Davis
The people were very nice but when I ask how much it is, I want them to tell me the final price. They gave me a price and then attempted to add several things onto it. One of them was a “shop” fee! If you’re going to charge a shop fee, it should be included in your price since it is not optional and you have to pay it. I am just very tired of people giving you one price and then trying to charge another so I did not use the business.
-
October 2023 by G Dovalina
Typical outstanding service, no pressure to purchase any extra services or premium options. Just an oil change with what the manufacturer recommends for my vehicle & my vehicle warns me when its time to visit them. They provide refreshments while you wait in your vehicle. Check them out & keep an eye open for discounts or coupons before you stop by.
-
October 2023 by Lydia
Super kind and a job well done. Recommended by a friend and I will come here from now on for both oil changes and vehicle inspections. Very efficient and reasonable price, informative technicians
-
September 2023 by jennifer staggs
I went to Take 5 for an oil change this past Friday. 9/22/23. The young man who helped me, his name was Jordan. He was very helpful and knowledgeable. He offered me & my companion a bottle of water. Showed me my air filter, which will need replaced next time. My low tire indicator was on in my car. He put air in my tires, all of them were low (oops) then I mentioned I was off to get an inspection for my vehicle and he told me they do them there !! One stop shop ! All the young men in the shop were very nice & professional. Will recommend this place to friends & family !
-
September 2023 by Rebeca Ford
Service was outstanding! Marcus the manger was very professional and made sure I got the right oil . I will definitely be going back .Service: Oil change
-
September 2023 by Nicholas Santowski
Pretty disappointed in this location on this particular visit. I was advised to change my air filter and when I declined the advisor said, “do whatever you want it’s not my car”. This is just one example of the extremely inappropriate and unprofessional behavior I saw on this visit. I will continue to use Take5 as they do a great job for the price but I will NEVER return to this location on Bay Area Blvd.Service: Oil change
-
September 2023 by Empress AhBlessing
I loved the way I was treated in there. I was offered a beverage and when I asked questions they were very knowledgeable. All the staff was attentive and actually enjoyed my oil change. They won my business. Thank you gentlemen ??
-
July 2023 by A H.
Noticed today they did not put the plastic cover back that goes over my oil cap. Oil leaked on my driveway. They also left a rag in my radiator. Now I have to go back and hope they still have the cover. The incompetence at this place is astounding. Do yourself a favor and go anywhere else but here.