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March 2024 by Everett Moreno
Overall living here isn't bad and I've renewed my lease for another year. The two biggest complaints I have are regarding pet owners not cleaning up after their pets and nothing other than an email being done. Additionally, when I first signed, I was told that the complex would have package lockers for tenants. Instead, management decided to get a third-party package handler where we send our packages (for an obligatory monthly fee) that will then deliver when it is most convenient for the tenant. This is mostly an issue for USPS packages since they won't deliver door-to-door. Amazon, UPS, and FedEx packages still get delivered to your door but I know some people are not exactly comfortable with that. The gym could be upkept a bit more (one of the machines has been broken for about 3 weeks now) but overall it's at least clean and regularly maintained with cleaning wipes. The community is relatively safe and quiet as they've added a lot of new cameras to monitor the property since I've been here and they have added some additional outdoor area amenities (although I wish it went to the lockers instead). Maintenance tends to be pretty quick and I haven't had any major issues in my apartment either. Valet trash is pretty reliable as well.
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February 2024 by Vania
******UPDATE****We are very blessed to be moving out soon. Even after the kind words from the apartment’s costumer service there were no changes made in terms of how easily packages from USPS delivered to our apt. It is ridiculously clear that the complex in an effort to save money they chose to no longer include a packaging room and make it into office space, hence sacrificing their tenants ease of living in the process. I have now 24hrs to get my packages from the Webster USPS facility before they return the package to the sender and I have to repay for shipping (which has happened more times than I could count). Their alternative program is an extra expense ON TOP of rent.I cannot stress this enough if you want to live in a place where management looks after their tenets well-being and confort DO NOT come here.********When I arrived in the building, there was a room in the lobby that was supposed to be dedicated or packaging, but we were told that it was under renovation, and that it would be Completed somewhere around spring 2024. Somewhere around November 2023 we found out that that room is no longer going to be used for packaging but rather it was going to be turned into an office. As a result, USPS No longer delivers packages at our apartment complex. Our packages are now at the USPS postal office and if we do not get them within the week, they get sent back stating that the recipient refused the package.Another issue that we encountered was that during the hot mountains of summer, the fitness room cut the air conditioning system, and we had to be very adamant about it being turned back on.Through both of these events it did not seem like the complexes owners had the residence. best interest in mind. I’m happy we will be moving out soon.
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February 2024 by Maryam
If there is one thing you can do for your sanity- it would be to run as far as possible from this property. The management is absolutely horrible and the follow-up is non existent. Not only are they unreliable but the whole property has gone down hill even with the “updates” they make and tack onto your bill. There is dog feces all over the property and there is loud,disruptive neighbors all through the night that they will DO ABSOLUTELY NOTHING about. So if you enjoy your sleep.. steer clear and opt in for apartment complex that cares about their residents because this one is far from it. If you’re lucky, when you put in a request for an A/C filter you’ll get it handed to you instead of installed because why have maintenance do it (that is what they are paid to do) when you can YouTube how to do it yourself. I cannot wait for my lease to be up. I am getting far away from this property!
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February 2024 by Kristen Gladden
******UPDATE-*******02/14/2024 Kathy came through and made this right. It makes me sad that the person who answered the phone did the front office dirty this way (as the person who answered was temporary). I am just grateful there are still people in this world, and at these apartments, who genuinely care about quality of living and not just the almighty dollar.01/31/2024 Kathy from the front office called and we had a very good conversation. She has offered to make it right, which is way more than I thought would happen. I am grateful that she cared enough.01/24/2024 Definitely cannot wait to get out of here. The office people are rude, defensive, and lack any people skills at all. They sent a text to the entire complex on 1/24 to have the balconies cleaned off by 1/25 or there would be a fine. I lost several plants during the freeze--big ones. I will need a couple of days to get them all moved to the dumpster, not to mention I will miss the date because I will be driving back to Houston. I asked for a little grace and Miguel (front office staff) was amped up! He told me absolutely not...the lease says what it says and 48 hours was all the notice I would get (we got 24). I told him I was out of town and would not make it in time. He said "well, the freeze was last week." I guess I should know better than to have hope that dead plants could come back. I checked the lease and there is literally nothing about dead plants. I also asked Miguel if this was how he spoke to everyone, and he flipped on the "nice" switch very fast. This is literally the proverbial straw for me. I have stopped even trying. They do not make it a safe place to even hold a phone conversation, much less a face to face. Too much to worry about when there are so many nicer, kinder, and cheaper options.
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February 2024 by Anthony Graham
This place is for the dogs
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February 2024 by Jovanna Reyes
First I want to start off that we’re going to be living in this apartment for almost 2 years now. We moved in to a 2 bedroom 2 bath apartment first and had no problems with management or any neighbors. When we decided to move to a 1 bedroom 1 bath because we didn’t utilize the other rooms in the other apartment everything went terrible from there. First we did a transfer and got it approved .. we signed a contract for the new lease and packed our stuff and just waited for our move out day. Moving day comes by and apparently our apartment was not ready because they decided to “renovate” the apartment without letting us know, and apparently had no contract available for us. With that being said they wanted to change the price on us the DAY OF that we were supposed to move in. They “fixed” the issue or whatever, thank you for that I guess. Our apartment was never even finished, we have drawers that are not even installed and they never even bother to reach out to come and fix them. Anyway I have a toddler and ever since we moved in it’s been nothing but trouble with our neighbors. I am not going to tie my child to a chair to not bother them. I work and I go to school so the majority of the time my son is with his grandma and the fact that I can’t even spend a vacation week off with my son at my own apartment is ridiculous. I am counting down the days to move out. I’m just saying people need to understand that you are living in an apartment!!! If you don’t want to be bothered by a simple thing like somebody vacuuming their apartment , LEAVE! I am aware I live in one and never bothered to complain about anybody. And the fact that there’s always a problem with my toddler but never with the fact that it always smells like marijuana??? That’s funny. I would honestly stay away from this place for many other reasons!!! If I could leave ZERO stars I definitely would.
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February 2024 by A
Very disappointed in the new management. The pools are always filthy, leasing agents never do what they say, our lease renewal is being sent WEEKS late after being told it would be sent at the beginning of last month. We referred family to live here at it took 4 months and many phone calls to get the referral bonus we were promised. The apartment above us is being renovated and the workers show up at 5pm and work until 11pm which sucks when you have a sleeping baby right below.Edit: Tried to respond and got no response back except an email response that “the phones aren’t working”So many new fees and hiking the prices up in our lease renewal. The walls are paper thin and people blast music all day long. No follow up here and the new management is really hard to work with.Edit again: Finally moved out of this awful place. Don’t walk, RUN from these apartments! Attaching a few pics from our life at The Lynx below, ants constantly (daughter experience anaphylaxis from stepping in an ant bed outside our unit, which is #1118, I would avoid that unit at all costs) pool always green or filthy, ants and bugs everywhere, but the worst part about this apartment was the ever changing management who were so difficult to work with. I have lived in apartments all over League City and these are the worst. Go to Cortland League City, so much better run.
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February 2024 by Kendra Walter
Despite me being late for my appointment (apologies again!), the staff was exceptional. They listen to my concerns and showed me apartments that met my needs. The grounds are well kept and the entire complex had a neat, clean appearance.
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February 2024 by Teresa Bermudes
Recently visited the Lynx and it’s a great place! Considering leasing here when my current lease ends. The leasing office staff and nice and professional. Edith assisted me and she was very patient and helpful with all my questions and needs. If you're planning to visit, ask for her! She’ll take care of you.
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February 2024 by shama tharani
For Edith It is always amazing to talk to her, she has always been there to help us with all the queries, great resource! Keep up the good work Edith..
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February 2024 by Brandi Bentley
Austin was such a good help! He answered all my questions and was very professional!
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February 2024 by Quyncee Janae
Called to inquire about an apartment spoke to Austin he was such a help!
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February 2024 by karie webb
Honestly some of the best costumer service I’ve received in my life! I called to ask about an apartment and spoke with Austin Howard and he was so professional and helpful with answering any questions I had! He walked me through the process and answered all my questions about utilities and pet fees!
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February 2024 by Brandi Jones
I called to inquire about an apartment and spoke with Austin Howard. He was very helpful and took time to explain the whole process. If you ever need to find an apartment he is the one to speak to!Thanks again Austin!
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February 2024 by Taylor Cave
I love the Lynx, it is well maintained and the new staff is exceptional, if you ever come in for a tour or have questions, always ask for Austin. He is very knowledgeable and personable!
