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March 2024 by Desiree M
Legit it should be zero Stars... This store is garbage employees have the worst attitude .... each employee has their own rules about what can be tried on and what can't... Don't send a shipment to that story they'll lose it
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March 2024 by Trish P
Love this place. Quality seems to have degraded in the last few years but it's still good. Even tho they messed up on shipping and didn't make it right with me. I still love Torrid
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November 2023 by Stephanie Shultz
Best bra's for curvey girls.
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August 2023 by Natalie Perez
They closed way before the store would close. The workers are disrespectful . They are rude. Change your staff or teach them good manners.
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August 2023 by Noe Morin
Very rude employees! Customer service is horrible and laugh at your face! Very unacceptable
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August 2023 by Jacquelyn M
Love this location. So convenient you can just park and go in! Large selection of clothing and the staff are always helpful! Highly recommend...
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August 2023 by Holly Russ
Meh. Checking out is such a long pointless process. I had 3 items but put them back because I didn’t want to wait 20 mins to pay
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July 2023 by Megan Robertson
I returned almost $200 worth of clothes and it was never credited back to my torrid credit card. I spoke with a manager who said she would escalate it to corporate but never heard back. I got a bunch of late fees/accrued interest in the time I was waiting for it to be resolved and my credit score went down over 100 points because of this. I ended up having to pay $388 to settle my credit card and make it stop because of an error by a manager in this store. Had to pay hundreds of my own money and had my credit score wrecked and no one would help me resolve an issue they created. Horrible.
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June 2023 by Sanjuanita Fuentes
This is the only store that I have visited with. Her employees are so rude. Stephanie was my check out clerk . She told me that the clerk from the other store should have told me and stamped my receipt that clearance is final sell. Shouldn’t she be telling that to the employee and not the customer what they did wrong. She was huffing and puffing like a little teenager when she was grown.
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April 2023 by Debra Novark
Poor selection and staff was less than helpful to offer solutions for alternate purchases on items not available in the store.
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February 2023 by Ashtyn Boggs
Appreciated the kind service and the help in finding an outfit for a friend's birthday party. Got some great deals!
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October 2022 by Rachel S
Smaller store, but nice. Staff were very helpful. I just moved to Texas, but they had a lot of winter clothing for a city that pretty much never gets cold :)
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October 2022 by Tiffany Morgan
My experience with the ladies of the store,was one the most beautiful experience. They were kind and very helpful. I would highly recommend this store to anyone and everyone. Thank you ladies,you guys are amazing!!!!!
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October 2022 by blindey
Loved coming here. It was friendly and had exactly what I wanted.
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August 2022 by Nini Nuvo
Big selection of plus size clothes but a little expensive and not a single employee helped or even greeted me.