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November 2023 by Albert E.
Do not get a warranty, do not have them put a screen, they do not honor their warranty. Two weeks later my son's phone is ghost pressing buttons. We took it to a different location and they stated it should be covered .
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November 2023 by T.C. Whitley
Called to ask if they could repair my phone. After giving my manufacturer (Sony) they said "You should just replace it"Thanks Robin. It really instils me with confidence that "just replace it" is the approach that uBreakiFix takes to their work.
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November 2023 by Achilles Citrowski
They was great people had a talk with the manager and other staff, they helped me and explained everything in detail on how warranties work with them and everything else I asked explained. Good experience will be going back. Was in and out, even got a few pages in while waiting.
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November 2023 by Becki Anderson
Quick diagnostic at a reasonable price. They were able to make the necessary repairs that I needed and I had my computer back within 48 hours! FANTASTIC!!
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September 2023 by Bill Todd
Very experienced staff. They were a pleasure to work with. The phone looks brand new. The service was very fast. Thanks
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August 2023 by Jon T.
My daughter dropped her phone at school. They did an amazing job fixing it and had her phone ready in an hour. I would recommend all parents to use this place.
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August 2023 by Fred Mayer
Efficient and friendly staff. Technically up to speed, reasonable pricing, quick turnaround. Over the years I’ve used this particular location in Webster Texas at least 10 times. No hiccups, everything done as promised .
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August 2023 by David Kimbrough
I was overwhelmed at the professionalism and competence I encontered. These people are nice, considerate, and do great work. They took me from an impossible situation with my phone, to fixed and running. I highly recommend them.
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August 2023 by Reggie Beavers
I was blown away by the customer service that Chris provided. Nicest, professional, competent...I can't say enough. I'm a customer for life. If you need phone repairs, they are the best.
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July 2023 by Amy Mennecke
We received fantastic and extremely fast service! My husband broke his phone with just 1 day to get it fixed or replaced before we left for our cruise! They got everything handled for him and he even had enough time to restore everything he'd backed up on the cloud before we left! Absolutely amazing service!
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June 2023 by Adetutu Afolabi
This review is for Webster, Tx Location.Robyn did an excellent job in getting my son's S22+ screen replaced. She's Awesome!I would definitely recommend this location for your Computer/PC, Tablets or Phone repaired before buying a new one.
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June 2023 by Hi Li
Quoted price is $129. When I came in to pickup is $199. Very good businesses practice.
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June 2023 by RatedM19
had some pretty bad damage on my S20 Ultra's screen and decided to send it to a shop to get it repaired for the first time in my life instead of doing the repair myself. I dropped it off after getting a quote for the repair (about 350) dollars and the next day he calls me back saying since my back glass was also broken I'd need to get an authentic Samsung part for it to ensure that it would pass the waterproof test (another 110 dollars for a piece of glass?!) so i thought whatever it's already at the store might as well have it repaired to "like new" condition. After the repair I noticed a spot onder the screen that would let light from the flashlight through which I know isn't normal but the repair guy said that there was nothing they could do about it. After almost one year exactly after getting it repaired the front camera started forming a black spot around it which when i called to inform the store about they said their warranty doesn't cover it either as they only have warranty from the manufacturer and not for their own work. I also noticed that the back glass is not properly glued down and I can get my fingernail under one of the corners. All of these problems ended up making this 500 dollar repair worthless and made me realize I was better off buying a used/refurbished phone off of eBay. Sorry for the long post but I'm never getting anything repaired at a shop again let alone this one.
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June 2023 by Sarah Baker
They were great thanks so much! They didn't charge me when when they didn't have to! 10/10! Special thanks to Robin! They were a big help!
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May 2023 by Georgia Jefferson
The experience was interesting.U Break I Fix store, will only repair your items, according to the manufactors guidelines, ie Samsung, etc.If you're not using your phone insurance, you might want to purchaseA new phone...I purchased my Samsung phone with my cash 2 1/2 years ago, and I only wanted my screen replaced, this dude, said he had to repair by Samsungs' Standards; Samsung isn't paying for this repair.No thanks.
