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February 2024 by Richard Patrolia
Everyone was helpful with NO aggressive sales pressure. I want to be clear I had a very good experience with Cavender.
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February 2024 by E Kennedy
Great customer service. Will post photos later.
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February 2024 by Susan Clanton
Jorge was very helpful and informative.
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February 2024 by Miguel Mendoza
I bought a Denali last year and they sold a package that increased 180 more and I can't use that package and they won't let me cancel a theft this package was financed
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February 2024 by Melanie M
This dealership is the worse place ever!!!Wanted to finance through m bank and they gave me a hard time.Then when they gave me purchase order I told them we would pickup on Sat morning, we get a text not a call that they sold the vehicle I purchased and had insurance on.So I just wanted people to know this dealership is a JOKE!!!!!
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February 2024 by Rachel Adams
My husband purchased his 2024 GMC Sierra from this dealership, and I do believe the sale portion went very well but his truck went into limp mode while he was on a trip. Mind you his truck has 33k miles on it. He called the service dept the next day and they towed his truck to the shop and stated he had one bad injector. They repaired it and we went to pick it up and on the way home it started acting up again. He called and his truck got towed back to the shop and they called and said he got bad fuel and needed a whole new fuel system and would cost around $12k to repair which is not under warranty. My husband started to ask the service advisor questions and the advisor stated "I am going to put the truck back together, come and get it. I'm not working on it any longer." My husband stated he was very rude to him. So now my husband is having to go pick up his truck and take it to another dealership so it can be repaired. Service department at Cavender's is terrible!
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February 2024 by WS Mcalpin
Outstanding experience! The good old way of buying . No pressure , quick and easy , very professional staff who will deliver your car to your house and even bring the paperwork to execute.
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February 2024 by Dakota Buehring
Marcus was amazing. I will be a lifetime customer
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February 2024 by Debra Wick
Everyone was helpful and friendly
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January 2024 by Nicolas England
Great service and help finding a new car.
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January 2024 by Q L
Bought a Chevy Camaro ZL1. I was lied to bout my warranty information and my wife car was wrecked by one of their employees driving my wife car from the dealership. No offer to help with repairs no follow up calls. I would not recommend anyone to use this dealership. Stick to dealerships in Houston not worth the drive. If you buying am expensive car this isn't the place.
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January 2024 by Marshall Krpec
Don’t recommend for any service work. Staff seemed nice over phone, but dropped it off on a Tuesday after being told it should be seen soon, then hearing probably next week before it’ll be ready. Staff wasn’t able to give me and sort of deadline or a guess on when it should be done, and being 7th in line of vehicles for the shop is nuts after being told Tuesday was a good time to bring it in. Found a dealership willing to keep their word on vehicle work, and upfront with eta’s and dates. Better service for your vehicles elsewhere.
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January 2024 by Thomas Phillips
We broke down on the way to San Antonio. Our transmission was overheating. We knew that there was a good chance that it was gonna be tough to find the leak… As we’ve had it in a shop before. But they worked on it for three days and drove us 80 miles back home. Great customer service.
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January 2024 by Larissa Migl
They worked with me! I have bad anxiety and they took that into consideration and made my jeep trading experience as pleasant as possible!
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January 2024 by Misty Mican
The staff were awesome and helpful!!
