The Best Western Town Center Inn offers a mixed experience for guests. While the service is consistently praised, with the front desk staff, particularly Christina, receiving high marks for their attentiveness and helpfulness, the condition of the rooms is a cause for concern. Some guests report that the rooms are in need of renovation, with issues such as worn-out furnishings, stains on the carpet and sheets, and water damage in the bathrooms. The quality of the television and the lack of a smart TV feature have also been noted as drawbacks. However, other guests have found the rooms to be clean and well-maintained, and the hotel's proximity to nearby attractions, such as Khan's restaurant, has been appreciated. The hotel's breakfast offering has also been well-received. Overall, the Best Western Town Center Inn seems to provide a reliable service experience, but the quality of the accommodations could use some improvement. Guests who prioritize excellent service may find the hotel to be a suitable choice, but those seeking more modern and well-maintained rooms may want to consider other options.
The place can use some work in the rooms.but I put five stars for service because of Christina from the front desk was amazing attended to all our needs and concerns . I hope that other employees were like her
July 2025
Nice and convenient location. Front desk staff were kind, courteous and professional!
June 2025
The room was VERY worn out. Needed painting. Stains and burn marks in the carpet. Stains on the sheets. We asked for the room to get cleaned and they did not. The shower curtain was way too short and water would leak all over the floor causing a slipping hazard. The TV was not a smart tv and the quality of the picture was... read full comment