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May 2024 by Valeria Cantu
This location definitely doesn’t deserve anything at all the worst possible treatment can’t get in contact with anyone never answered it’s my sisters and I’s first year without our mom and I ordered an arrangement for her in the morning, she never received it and can’t seem to get my money back definitely the worst treatment ever
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May 2024 by Daisy
Worst experience I have ever dad. I ordered an arrangement today for Mother’s Day all the way from Houston and my mother got half the order. They didn’t even tell us they were out of flowers and I purchased 2 bundles online. When I called to tell them, the lady hung up on me 2 times. I’ve been calling and no answer. There was no manager on site and I can’t even get a refund. This place is a joke. The ones in Houston are great but this one is horrible. Don’t go here!!!
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May 2024 by Chris Abitua
Aside from issues online, satisfied with my order.
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May 2024 by April Espinoza
If I could give this place a negative star I would, unprofessional, impossible to get in contact with ANYONE! The Mother’s Day tray looked like garbage, everything thrown around the tray, and I PAID for the package with balloons and guess what no balloons! But you know I blame myself if I would have read all the reviews here I would have never even considered ordering from edible arrangements. I also ordered a tray for my mother in law who said hers didn’t have balloons which it should have because i paid for a package with balloons even stating so on my confirmation email, and her items were thrown around as well ugly display and mushy fruit.
I’m not the only one who has a horrible experience with this company. This place really is a nightmare, a joke, a scam, the worst place I’ve ever ordered from. Save your money folks. Because you’re going to spend 200$ for a plate that you can make your self (even better) for 20$ at most! Oh and if you want your money back good luck!! You can’t get into contact with anyone my next step is just to go into the store it’s self.
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April 2024 by Luna Loves
I tried placing an order online, the website just keeps crashing, I called if I could place the order over the phone, and I was told no to call the McAllen store because they didn’t know how to make an order over the phone. Are you kidding me??
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March 2024 by Daisy Garces
My husband order me a edible basket with flowers, when they delivered I got SYMPHOTHY flowers!! For people in mourning!!! I didn't want to mention this to my husband because I thought he had made a mistake, but when I asked him(a week later to not hurt his feelings) it turns out that he placed an order for a pretty colorful bouquet of flowers, instead I got flowers for the DEAD!! was this a joke?
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March 2024 by Yesenia Rodriguez
It's cheaper to buy flowers at Sams than to deal with these people. What kind of business is this? If you don't tell them that your order didn't arrive, they don't even notice that they're telling you that they didn't place the order because they ran out of supplies. flowers but they are good for grabbing money. Terrible services with the workers
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March 2024 by Richard Gentry
This is a horrible place to do business. Ordered Valentine’s Day flowers and they were never delivered. The chocolate was, but they ran out of flowers and did not bother to call and let me know. It took me a week to track them down and to ask for a refund, then after all of this, they only refunded the flowers, not the whole package, even though they ruined the Valentine’s Day surprise. Manager hung up on me when I was trying to get the owners name to take it to him. I will never do business with this place again
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November 2023 by Jasmine Galaviz
I made an order for my a family member since we live out of state, she has yet to receive order. I've tried calling store and nothing! I've left numerous voicemails and no call back! I've never had a problem with this store till now. I've since then canceled order n requested refund n still nothing! This is very upsetting
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September 2023 by Gregory Kerr
I ordered a birthday arrangement for my daughter to include a birthday balloon. The order arrived without the balloon. That's not that big of a deal, but I would like a refund for not receiving the balloon.I tried to call about the order and I cannot get in contact with anyone that speaks English. The lady that does answer the phone does not speak English and is not interested in finding somebody that does speak English to help out. Her response is basically, "sorry, if you don't speak Spanish, I can't help you." I can't find any other way to contact somebody that can help.
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July 2023 by Janae M
No one speaks English. I don’t speak Spanish fluently, asked for someone who could help me out and said no one speaks English.
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July 2023 by Jerilyn Munoz
This store is a joke!They sent my mother and mother in law the ugliest arrangements for Mother’s Day.Looked like someone just cut fruits in whatever shape they wanted and stuck it to a bbq stick!I was so embarrassed!The bottom of the arrangement was not even covered, the chocolate strawberries were all falling apart as well.When I tried to contact the manager “Mr. Brown” he was NEVER in the store.I called every other day for 2 months and NEVER THERE?!I hope this place closes down.Save your money people and don’t buy from here!
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April 2023 by Ashley M.
The worst service. I received my edible arrangements at work and it looked tacky and very unprofessional. I've been waiting since February for their response and part refund we were promised and haven't received anything. never again.
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November 2022 by Brianne (Breezy)
If i could give this zero stars i would. Well I order something for my mother in law and she never received it. When I tried to call and check on the order we had a language barrier she only spoke Spanish. I just got on the website didn't even check for reviews. Now I really wished I checked because I would have never went through this!!
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September 2022 by Stephanie Hernandez
Order was never delivered. Ordered a day before and called the day of and was assured that order would be delivered before 7pm. Kept refreshing confirmation email and it showed out for delivery since 5pm. Recipient never got order. Very upsetting
