Hermes Music is a notable destination for anyone interested in musical items, offering a wide selection of instruments and audio/visual gear. Customers frequently praise the excellent customer service, especially highlighting the knowledgeable staff and their willingness to provide relevant information about the products. Many recommend asking for the managers, like Chava and Steve, for assistance. The store is recognized for its good prices and inventory, making it an ideal place for musicians looking to buy or rent equipment. However, some customers express frustration with the pricing system, noting that the items lack clear price tags, requiring staff to check prices on a computer, which can be inconvenient. Experiences with staff can vary, with some locations offering friendly service, while others have received less favorable treatment. Overall, Hermes Music is appreciated for its variety and knowledgeable staff, but there is room for improvement regarding pricing transparency and consistent customer service across locations.
Awesome place lots of instruments n all sorts of fun stuff n great service
April 2024
Great customer service. Hugo has been helping me with tech issues on my bass. Definitely recommend!
January 2024
Excellent option to buy musical items and so on. It is also important to mention the good service and treatment that Mr. Steve Herrera offers in providing relevant information on the musical instruments that they offer in the place, thank you very much Steve!!!
