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October 2025 by Ana Gonzalez
Great service
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July 2025 by Rich Garcia
I had a very complicated situation where as POA, I needed signing privileges on a relative's bank account. It was arduous and long because of the strict security policies which is precisely what you want when it comes to your finances. Esmer and Yvonne were patient and thorough with me every step of the way and we eventually made it to the finish line. Thanks again ladies for helping me get this extremely complicated situation under control!
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June 2025 by Dee Sanchez
Been a customer for many years and I had to pay $15 for a new card and don't forget your password because you have to pay again to get a new card because they won't help you change your password if you don't remember it. I feel like all they want is to charge for everything customer service is not helpful. Ridiculous charges!
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April 2025 by Orlando Castaneda
Awesome teller 😎🏧
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November 2024 by Mayra Wellington
After having a very negative experience with IBC in Weslaco, I was relieved to have Lauralee at the Harlingen location provide me with excellent customer service. Thank you!
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October 2024 by G Collins
Worst customer service
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December 2023 by Phil Colley
IBC Bank in Weslaco on Texas is the absolute worst place I have ever been. The customer service is so bad here. Yesterday I spent 20 minutes standing in line to make a deposit and I was the next person in line. They had two people who waited on one idiot who I guess was their biggest depositor. No one cared not even the manager who was just as sorry as the rest of them. They had two women working the drive-thru and there was no one in the Drive-Thru and they had about 12 or 13 people in line waiting. This is the worst bank and the worst service you'll ever see. Go to any other bank but this one because I'll be changing real soon myself. I have had it. Their service has never improved in 15 years. It's gotten worse and worse. This is the absolute worst place I have ever been for customer service and the thing that makes it even worse they don't care.
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August 2023 by Belinda Cordova
I've been with IBC Bank for 18 years and I have never had any money transaction problems. This bank has taken really good care of my checking account. With this new free app service that they have, I can now block my card in case I loose it. And if I find it I can unblock it and continue to use it. I'm staying with IBC for more years to come. Keep up the AMAZING JOB ?. HIGHLY RECOMMEND this Bank.
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February 2023 by Keko mtz
Great bank. Excellent serviceThey also have exchange money.
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August 2022 by Olga L Anciso
I went early Thursday morning the lady that help great customer service help me close my account & open another account. I didn't get her name I was the 1st customer for that day..
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February 2021 by Felipe Martinez
(Translated by Google) Of the best banks because until holidays it does not disappoint you and they are working.(Original)De los mejores bancos porque hasta días festivos no te defrauda y están trabajando.
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November 2020 by modern cave boy878 gaming
Worst place they don’t care about customer service period I watched to employees laugh and sit on there phones in the office while me and several other customer waited in line to speak to a manager for 30 minutes
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August 2020 by Peter Aguirre
Worst place they don’t care about customer service period I watched to employees laugh and sit on there phones in the office while me and several other customer waited in line to speak to a manager for 30 minutes
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May 2020 by Sandie Bailey
They were helpful and didn't have to wait too long. They're doing a good job. Keep it up IBC Weslaco. Stay safe.
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November 2019 by MerMe
I like this location. Employees are nice. Teller Jacob a nice guy.
