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November 2022 by Rolando Malaki Martinez
If you can avoid Payne Fiat In Weslaco for any kind of service you should … took in my fiat 500 to get serviced back in September 19th 2022 and we are now in November 18th 2022 , service manager, service techs all give the same story which is “there still working on it “ and my vehicle is still being serviced by there technicians , had to contact Fiat Manufacture directly to give them assistance if it wasn’t for my 2022 alpha Romeo I would have never gone back to these people for any service .
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December 2021 by Wally Cortez
I bought a car here a few months ago very friendly no hassle thanks Payne?
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November 2021 by Mercedes Rodriguez
UPDATE: They definitely helped me since posting this, got it all fixed up! Thank you to the manager!ORIGINAL: Got my Fiat 500x worked on a couple months ago (electrical problems) and when I went to go pick up my vehicle the door handle was damaged (the key cap cover broke off). I called and they were going to charge me to fix what they broke, so I haven’t gone back.
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September 2021 by Good Citizen
This dealership is very shaddy. Never give your driver's license to a salesman. They are not an authorized person to handle your financial information. If they do, they are breaking federal law. Privacy act. Ask for the invoice price and they bring back a copy of a copy of something. They will not show you anything and if you continue, they suddenly sold the car you were looking into. Very sketchy people. Why do you think they rank at the bottom of trustworthy people? Along with Politicians?
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July 2021 by Baker- 3
This dealership is very shaddy. Never give your driver's license to a salesman. They are not an authorized person to handle your financial information. If they do, they are breaking federal law. Privacy act. Ask for the invoice price and they bring back a copy of a copy of something. They will not show you anything and if you continue, they suddenly sold the car you were looking into. Very sketchy people. Why do you think they rank at the bottom of trustworthy people? Along with Politicians?
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December 2020 by David Basaldua
Nice Friendly Service awesome staff really helpful and they will give you a great Deal Thsnk you very Much Romeo Perez Rene Reyna you guys are awesome you guys make the greatest team
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October 2020 by Angel Beltran
thanks to Joe Cantu for helping me get a vehicle.. it was a long time waiting till it happened. Totally recommend this guy. He just doesn't give up, he's always on top of his clients, thanks for the opportunity and i'm very happy with my vehicle.
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October 2020 by Jim Grissom
Great sales people.
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August 2020 by Kelly Marlow
8 attempts to reach service & still not able to get a hold of an advisor.. sales kept answering the phone & hanging up on me.. Very disappointed in Alfa Romeo Fiat of the Rio Grande Valley.
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April 2020 by Sasha Maynard
Don’t recommend. Had trouble with too much back and forth when we purchased a new vehicle back in June 2019. (Chrysler) After all the hassle/games we ending up dealing with the GM and ended on a pleasant note. Recently saw they had a used car listed and was interested in getting an additional vehicle. Once again just more games. Never answered the email. Had to Facebook message them to get a response. Vehicle is overpriced and no negotiation at all. We will shop elsewhere.
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March 2020 by German Cavazos
Great customer services wanna thank all staff at Alfa and fiat store for the help on my new Alfa romeo
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March 2020 by Clemente Valencia
Wanted to have some work done on my Fiat so I called to see if there was a courtesy shuttle available to bring me back to work. I was transferred three times and when I was finally transferred to the correct extension I was told they needed to ask the manager if that was possible. I was on hold for 20 minutes, the woman that asked me to hold was very courteous and apologetic about the service manager not answering. There’s obviously nothing she can do when her manager is incompetent and doesn’t care about customer service, but she asked if she could take my info so the manager could get back to me. It’s been a week and I still haven’t received a call. Sadly this isn’t the first time I’ve had an issue. That service manager definitely lost out on a big sale on parts and labor considering I was going to have everything on my vehicle fixed. NEVER AGAIN.
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December 2019 by Jordan Suarez
Staff here are great, love it
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October 2019 by Daniella S.
Great people, help me with whatever I need for my car no matter what! Had a lot of problems with my first car and they handled everything very smoothly!
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September 2019 by Rosa Garcia
Fabian, is one of the best people I have ever worked with on any purchase. 3 FIAT's 3 Jeep and 5 years later. He gives the facts as they are and is extremely knowledgeable about all facets of the car and the process. I will continue doing business for as long as I can. He even made a special trip to deliver my most current purchase all the way to San Antonio. Thanks Fabian
