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January 2024 by lori trevino
I had the easiest experience purchasing my vehicle. The process was seamless and everyone was so friendly with five star catering. I would highly recommended purchasing from this team.
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January 2024 by Linda Cerda
Josh is the best. He explained everything to us about our new vehicle. David Flores is also very helpful. Wonderful customer service.
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January 2024 by Angel Arman
Jd was very informative and helpful of my purchase. He went above and beyond to ensure the vehicle I chose was the right one for me. I am appreciative of the service I received and look forward to my future purchases with JD at Payne Motors.
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January 2024 by Eunice Salas
Worst service we could have received from the Service department as well as sales. First day our vehicle was in service the salesman basically ignored me knowing I was there and was interested in trading in. Service person was quite rude at times even sent me home in an unsafe vehicle after it had been "fixed" of course the vehicle left me stranded 2 days later. When we had vehicle towed there for a 2nd time he was very rude when dealing with me. Once he saw there was a deeper issue he completely changed his demeanor with me even said he couldn't let me leave in the vehicle which is what I had been trying to get him to see before. The kindness didn't last though. It's been a month and my vehicle was finally repaired again but I didn't even get out of the parking when I noticed it was still having problems and now even new problems. I brought it up to the service advisor which as usual said nothing was wrong so the service manager took a test drive with me and right away said the shifter shouldn't be that hard to put into gear and she herself felt the stalling and kickbacks when changing gears while driving. We left the vehicle there yet again only to be told 2 days later there was nothing wrong with it when clearly there is. Vehicle is now parked as I do not want to end up stranded again. This is a 2022 vehicle it should not be having these issues. The only good part of the whole ordeal was Cynthia in the loaner department made sure we always had a rental/loaner. Other than that highly DO NOT recommend.
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January 2024 by Jessica Cavazos
Mr. Rey was Very friendly and attentive. I Needed a ride to my work place after dropping off my truck for an oil change. With no hesitation I was given a courtesy ride with ease.
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January 2024 by Juan Herebia
Had a much better experience than my previous experience from one of the Payne dealerships. Definitely had to be because of a better more knowledgeable salesman and managers. It was definitely more personal and easy going.
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January 2024 by Patricia Edwards
Thank You for an awesome experience in purchasing a vehicle!!! My Salesman Josh was the best! Coach Uribe made everything so easy and was very pleasant and down to earth. John Barraza was extremely helpful in getting the process started!!!! I was extremely satisfied with your dealership!!!!!!
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December 2023 by jada iglesias
Mac was our sales person. He was awesome. Got us a excellent deal. Great price for our trade. Worked for us til the end. Mike was financing person. Very nice and explained every very well. Great personality!I had a great experience at Payne ChevroletLove my new Buick.?
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November 2023 by Milton Rodriguez
This was the easiest dealership I have worked with. I was in and out in 2 hours. Payne Weslaco was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Payne Weslaco. Thank you to Joel and Joe!
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November 2023 by Bert Cantu
Very nice people! All willing to help and they helped each other. Best thing! I was helped by Jose Puga, he is new and very eager to do his job to fully satisfy my needs. Thank you all for helping me purchase my Terrain GMC!
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October 2023 by Emily Almonte
10/28/23:I returned to Payne Chevrolet/Buick/GMC in search of a new vehicle even though several years ago I had a bad experience with the maintenance department manager. This time around, I received excellent customer service with George Martinez and Jordan Nichols during our vehicle trade and purchase. Our salesman, George, has excellent customer service, was respectful, and paid close attention to our needs. He did his due diligence to show us all the vehicles that would fit our family's needs, which led us to the purchase of a new vehicle. Mr. Nichols provided great financial information that best assisted us in making our decision to trade and purchase our new vehicle. He was honest and transparent, which was much appreciated. Both of these gentlemen did their best to help us purchase the right vehicle that was best suited for our family's and not just try and push us to make a sale.
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October 2023 by New Begginig Ministries
Our experience on obtaining our vehicle is great from start to end.Everything was managed promptly and professionally. Thank You for making this important decision making experience a very excellent process
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October 2023 by Christy Ward
I had a specific car I was wanting that was very hard to find for over a year. I searched online and saw that Payne Chevrolet had one in transit! I called and got connected with Juan. I put down a deposit in July that is fully refundable, and the car was scheduled to be delivered in August. Due to manufacturer issue the delivery date kept getting pushed back. Juan kept in contact with me periodically giving me updates on the arrival of the car and even offered other options if I desired to take another route. I waited for the original car I wanted. Juan messaged me the day it got there. Although, I already had financing through my local credit union, they were very helpful in every aspect of buying this car. I highly recommend Juan Castillo and the entire Payne Chevrolet team if you are looking for a vehicle. Made the 4 1/2-hour drive to get the car worth it!
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October 2023 by Blanca Villarreal
It’s it’s a very good please to shop for a new vehicle at Payne GMC.. they take their time with help helping you all and get you the best deals ever. I had fun with them before and just purchased another vehicle. I have had really good experiences with them and thank you so much Tadeo Carrillo for helping me out and everything I really appreciate it and thanks again ???
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September 2023 by RICARDO ZAMBRANO
Excellent Customer Service really appreciated the welcoming from all your representatives I felt like I was in a family heartwarming environment not at a car sales location .Everyone very respectful and attentive.
