The AT&T Store in West Orange provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans suitable for all needs. Customers appreciate the helpful and friendly staff, highlighting employees like Alicia for her kindness, knowledge, and willingness to go above and beyond. Many reviews mention how staff members, including Kaylee and the store manager, assist with questions, provide clear explanations, and help customers with upgrades and billing. Alicia, in particular, is praised for her excellent customer service, as she reviews accounts, finds savings and discounts, and helps set up internet services at lower prices than competitors like Spectrum. Customers leave satisfied, feeling valued and well taken care of, often recommending the store and its staff to others. The store also offers flexible options such as no-contract prepaid plans and nationwide 5G service included with unlimited data plans. Overall, the West Orange AT&T Store is known for its knowledgeable staff, helpful service, and ability to help customers save money while staying connected.
I love the orange store ! Alicia Herbert is such a sweetheart she is such a kind person at the AT&T store In Orange Texas they are very Helpful they do anything they can to help there customers!
September 2025
KAYLEE WAS VERY NICE, answered every question and made sue I understood her answer. Extremely knowledgeable. Very satisfied with the product and staff.
August 2025
Experienced representatives who know how to get the job done. They helped me get my upgrade taken care of with ease and in a timely manner!
