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May 2025 by Mike Dennis
So I've been coming to this location for 15 years and I've never been treated this poorly. I asked the girl working the counter if they price matched since they were about 23% higher in cost on an allocation bottle i was looking at to buy. She responded in a very condescending, rude tone and manner. I ignored it initially, and then found a bottle to purchase that was priced competitively. At check out, I offered my advice on her approach and how it was off putting. Only to be met with more aggressiveness and then a refusal of service. 100% avoid this location. Colleyville stores are more helpful and accommodating. As a note, I have no problem if they don't price match, but the way in which she conducted herself is bottom tier for a customer service position. 0/5 stars. Do not recommend.
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January 2025 by Michael D'Asaro
GREAT bourbon drop! Picked up some prime high ends. Prices were very good. Not hacked up like most.
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December 2024 by Koley Kolberg
They sell liquor, so they're nailing it.
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August 2024 by Henock Beyene
Great location, great store picks, great selection, wish I could give them 5 stars but I had a horrible experience and even waited months after for them to make it right, but they choose to ignore me.
The store advertised a big release of limited allocated spirits. I called ahead to confirm pricing which I received from the manager. The price was within my budget so I sacrificed my time to get there extra early to secure my desired bottle. It was a first come first served release.
On the day of the release, they decided to increase the price of the bottle I inquired over the phone by $200! I was never informed of this change until I was at the register. This was not the price that was provided the day before and they did not honor the price they originally provided.
Rather than make a scene in front of all the customers, I decided to pay the new price in hopes of discussing at a later time. The time I invested for this bottle was only due to the price they stated, if I knew it would be $200 more I would not have invested my time.
It’s a shame they care more about making maximum profits than honoring their word.
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June 2024 by Michael Wright
The young man with long black hair shouldn't work there!!! Please understand this I love women not man.This is what the young man with long black hair needs to get into his head that works there needs to understand.I have a wonderful breathtaking glamorous wife!!!!! Yes ,and I love my wife with every breath Jesus Christ let me take on earth.I came in today needing help ,what a real big bully he is.As long as we the people keep buying your liquor the CEO doesn't care how we are being treated.The young man with long black hair is extremely arrogant and not professional!!! Talk to customers like they are a pumpas punk!!! The staff is always very friendly to everyone here.I have been shopping here at your business for 7 years and I want be coming back here!!!I will let other faithful customers know how rude your employee is !!! He acted as he was the Queen bee of the company!!! I guess this is the way your company teaches your staff to treat your customer's trash. My mother has had the same problem with your employee with long black hair and when she ask to talk with management .She was told the manager was in a very important meeting.
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June 2024 by Brooke M
They always have the friendliest staff, samples and good prices.
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May 2024 by James O'Steen
The nicest people and they make good whiskey! I'll definitely be back.
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April 2024 by Marc M
Nice location, friendly staff. Very helpful and didn’t brush you off if you had questions.
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April 2024 by Deanthony Colbert
The staff was very inviting and friendly.
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March 2024 by F B.
Their prices are more expensive than others. I purchased a 1.75 Bottle of Jose Cuervo Gold and it was $47.99 B4 Tax, I thought it was a little higher than what I'm used to paying. When I returned home I checked receipt and went to Total Wine's website and they sell it for $32.99 B4 Tax, that is a 46% mark up. No Brainer as to where I'll be going now..
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February 2024 by Ecopal Mobile Detail
I am so glad I found this great liquor store!
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February 2024 by Dominic Glass
Great selection, good prices. Worth the jaunt over there.
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January 2024 by John Laack
One of the few places to carry Starward Whisky, will be back for more!
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October 2023 by Timmy Shigley
Nice store, good selections and prices. Friendly staff. Nice job!
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July 2023 by Ron Cope
Nice store in Southlake
