-
November 2023 by James W.
We went in to do a wire transfer to one of our suppliers out of county and they were more than helpful. It wasn't a fast process, not sure why, we did sit for 45 minutes as it appeared the lady was doing our paperwork as well as close of day paperwork. I'd expected this process to be maybe 20 minutes, not almost an hour. Location is easy to access, fairly new, it's by NAS Fort Worth, lots of military around there. The service we received was decent, but slowed. The cost of the transfer was $5 more than our other banks, but they were the only ones that could do it after 4 pm. We got it done, took a while, but it was completed and we left happy we didn't have to travel around with so much cash in our bag.
-
January 2022 by Francisco
After you tell the teller that you want to deposit the check in the savings and she ends up depositing in the checking, I lost count of how many times it's happen to me, how do they mess up something so simple
-
September 2021 by Francisco Trejo
After you tell the teller that you want to deposit the check in the savings and she ends up depositing in the checking, I lost count of how many times it's happen to me, how do they mess up something so simple
-
September 2021 by Zuce Brush
Amber was my teller *...it was a very pleasant experience... Watching the WW news! There is usually a line early in the morning,; but none of the customers were unhappyI am very happy with MY NAVY BANK and super stoked for what's coming for the future !A
-
May 2021 by Trejo Roofing and Construction
After you tell the teller that you want to deposit the check in the savings and she ends up depositing in the checking, I lost count of how many times it's happen to me, how do they mess up something so simple
-
April 2021 by Ivan Toro
Customers service has gone down hill.
-
February 2021 by Stephen Romay
Not this Branch for sure... We just moved from Pensacola Florida where we lived only a half mile away from the NFCU Headquarters. Needless to say, the service was always good.
-
February 2021 by Ferdinand Grand
Great service. Some of the best rates on loans and cd's. The best banking institution for me. ?
-
December 2020 by Quanda Bee
So glad I found this place locally. I going to drive 25mins away on my turn around I seen this place. Thank God. I had to share. Location is everything.
-
November 2020 by Debra Hill
Love my Credit Union. Everyone who works there is courteous, well informed of their services, professional, and willing to serve. Navy Federal has great customer service by phone and their available 24 hrs a day. They are serious about protecting the customers from fraud and identity theft. I've had them call me at least twice to advise me that someone out of state was trying to use my debit card number. They immediately shut that card down and issued me another one. I also love their online banking app. I am so grateful to them for all they do!
-
November 2020 by shelby p
Atm does not accept cash deposits and hasn't for a week. Also has the propensity to eat your money on occasion so be careful.
-
November 2020 by Pam Knowlton
I have a lot of reasons.
-
September 2020 by Joe C.
I've had accounts with NFCU for more than thirty years and have always received stellar service from this branch including when the office was located across the street by SAS shoe store. Recently we needed to notarize paperwork. Despite Covid, we had the papers notarized and were back on the road in about fifteen minutes and that included a visit to a teller for cash. Their website is easy to use and this branch recently installed new ATMs.
-
July 2020 by Slim T.
ATM system is from the Stone Age, also come in your uniform maybe they will be nicer to you...
-
January 2020 by Brian W.
Decent location and friendly staff. One complaint, and the reason for 4 stars:: I had to bring in some mortgage paperwork--we were there when they opened at 0900--but what their hours don't tell you is that mortgage officers don't get there until at least 0930. Because, well... bankers. Why should they have to accommodate people with jobs?
