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January 2024 by Mariela Hernandez
This this place became my favorite place to wash my car, looks very clean. Nessa and the team were very kind and friendly. Definitely coming back every week. Thank you!
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December 2023 by George Innes
Went through the was and clearly didn't clean the car. Went back through after talking to the manager and there is still clearly black spots all over. He's answer was that it was under the clear coat. You know since we all randomly spot our white cars with dots
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December 2023 by Natalie Santin
I have a membership from a different location and it's not registering here. I can show them my membership through my bank statement and how I'm actively a paying customer and they still won't let me get my car washed. They even charged me $10.00 on top of my $45/month membership. Ridiculous.
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December 2023 by Mario Vasquez
This location going downhill fast. Many vacuums not working. Never any clean towels. Lazy workers hide inside the office and barely come out to guide you into the bay. They don't attach enough air blowers. Just extremely poor management and we the paying customers are noticing. Manager should be fired and the lazy staff retrained ASAP
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November 2023 by Sabina Harrington
I subscribe to the highest package. Would like the tire shine to get on ALL four tires, and ALL the way around.Do like the towels and cleanser that is available.Vacuum availability has increased greatly!
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November 2023 by Jonathan Daniels
UPDATE: 10/31/2023- No response from anyone after making several damage claims. This place and company have no accountability. What a scam. DO NOT GO HERE UNLESS YOU WANT A DAMAGED DIRTY CAR…I’m officially done with zips after they Scratched up my very new car...They send way too many cars through the wash so close together that it never works properly. The last 5 times I had to re wash my car due to the machine failing to rinse the car. Thank god for my unlimited membership, otherwise they would’ve been forking up a lot of refunds for me. The entire passenger side of my car winds up streaked with dried dirty water and soap unless I get out and hand wash the whole car afterwards. Totally Pointless. Cancel your membership here if you have one, it ain’t worth it and there are a dozen better places in the area that actually service the machines regularly.
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October 2023 by Umyline Aldis
This car wash place is really professional! I forgot my credit card with me the day I went ,try to pay cash and they don’t except cash!the guy is so so nice,he get his manager ELLA she is so pretty and professionally get me through!!This is the kind of people we need on this earth..I Promis them I will come back to get e member to support this business
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October 2023 by Elizabeth Hardeman
Best service and best wash ever.Signing up for a membership with Zips has saved me time and money! I was spending over $100 a month washing my car, and now I have an unlimited wash club membership for $45!! Thank you, westworth Zips carwash!
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September 2023 by Scotlyn Tarpley
Don’t fall for their schemes because they will overcharge you. I don’t ever write reviews but this place deserves this one. I was a member with them at the beginning of 2023. I moved out state and cancelled my membership and was given written documentation from the company that this was a successful cancellation. Except they never cancelled it. They continued to charge me for multiple months before I realized. I immediately called customer service and they apologized for their error and promised me a full refund because they have record of me cancelling my membership. Then I got an email a few days later stating they could only give me half of what I’m owed. When I pressed, they gave me an additional $5. These are unauthorized charges on my account and they’re fully aware. I guess I’ll have to have my bank dispute the remainder of the charges since they’re too sleezy do right by their customers.
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September 2023 by Kelsey Conlin
My credit card wasn’t working after 2 times at car wash. However Nate one of the associates was kind enough to provide me a free car wash because of this. Loved this place and will revisit again.Service: Vacuuming
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August 2023 by Megan Fulbright
It's over priced and the vacuum wasn't great. There are better monthly deals at other car washes I found out. This place was close so I tried it once being new to the area. The guy at the beginning trying to sell me the monthly deal was confusing, he kept saying get the full wash for only $10 today and then it's $40 a month or something like that he was talking in circles so then I said so that's $10 he says no it's $39... What. Why do you keep saying $10 about anything when the basic soap and water wash starts at $12. It's a huge place and I saw a lot of trucks so maybe and that's their usual customer since some places can't take trucks, but I won't be back with my car.
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August 2023 by Victoria Todd
Over priced and the vacuums don't work very well, not very strong suction. 18 dollars for a basic car wash, 24 for the "pro" and 30 for the "best". I got the pro and it still left dirt and grime all over my car that I then had to go back over with and clean myself.
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August 2023 by clayton clevenger
Worst car wash ran by the worst people.Car wash does a terrible job at.. you guessed it, washing cars. Everyone is negative and rude. If you don’t buy the membership they immediately get hostile and act like you’re inconveniencing them.. there are several other car washes not associated with them in the area that you should go to. Make sure you don’t go to one of their sister stores or you’ll just get the same subpar experience.
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August 2023 by Tristan Medina
There are hardly any clean, dry towels to use. The vacuum hoses are in disrepair, and not all hoses actually work. The “surface cleaner” is extremely diluted, it’s basically water. The “wait” sign at the exit seems to be malfunctioning. I have a monthly membership to this car wash and the location in Westworth Village is extremely disappointing. I’d cancel my membership but I keep forgetting. I do use it 2-3 times a month, but for the price, I expect more.
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August 2023 by Donna Weimer
I was very happy with the facility when first opened but it is very disappointing now. Many of the cleaning strips on the equipment are missing, it is now difficult to find vacuums that work and rarely are there clean towels. I almost canceled my monthly subscription yesterday because I was so frustrated with the poor conditions.