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“As an employee for the biggest & BEST self storage company here in Longview, I needed help with batteries on a properties golf cart. Went here and let me say the customer service from Jose and Johnathan was SUPERIOR ! THESE GENTLEMAN SHOWED PROFESSIONALOSM AND I WILL NEVER SEEK BATTIERIES FROM ANOTHER LOCATION EVER! I would suggest using them for all your needs and thank you Tristate and thank you Jose and Johnathan for a job well done!!”
“No questions asked. They checked my previous purchase date, rebated my old battery and changed it out my old battery in the pouring rain. Can’t bet that for service. Yes, I will definitely go back and recommend them to my friends!”
“They have a knowledgeable staff who find the parts you need quickly. The inventory is large so chances are they will have what you need in stock. If they don't, the orfering process is quick and easy and you have options for when and where to receive your part.”
“My engine light was on so I stopped at the O'Reillys on Gilmer rd. Shannon helped me find out what was wrong and get me the part I needed to fix the problem. She was very friendly and knowledgeable. I will definitely be going back there if I need something for my truck. Great job!”
“4/2/23..the three staff members (2 gentlemen/ young lady) went above and beyond with the service today. Kudos to the staff I will be coming back to give them my business.”
7:30AM - 10PM
501 W Marshall Ave, Longview
Battery Stores
“CARLOS is an incredible asset to this store. He went above and beyond, not only finding me the part for my 2008 Ford pickup, but after helping customers waiting in line (speaking English and Spanish) he came out and installed the new back brake light assembly for me as I was stuck out of town with no tools. I hope management recognizes an incredible employee when they get one like Carlos!
—RD Mac”
“Today I have the most interesting experience at O'Reilly's in Kilgore went in to see about a battery problem these guys especially the big cat named Joe man they've bent over backwards couple of old guys came in me and my buddy and they lifted the batteries for us they did everything they could to make swapping over a big battery and paying oh my God we paid a lot of money for the battery but in the service was great these guys are awesome I don't think I'll go anywhere else but O'Reilly's in Kilgore from now on I give them two thumbs up and thank you fellas for the good job you did and you guys know your store good you know how to help folks and you're willing man that makes a big freaking difference in an old man's day specially when it's was so hot and humid and nasty out there thank you folks down at O'Reilly's”
“I was passing thru TX and had a LED headlight go out during a downpour. Sucks they don't come in singles, but the employee helped me and answered every question or Googled it. We both learned a couple things. Amazing and humane customer service that saved my bacon!? Thankful”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Great experience. It was raining but the manager still came out to read a code on my Highlander. Found the issue, gave me a quote on the part but gave me a list of things to try first.”