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December 2023 by Adan Ramirez
This place would be good, but VERY rude customer service... husky 5ft elderly lady... Dec 4th @5pm... she needs to be fired...working in the women's boot area.Atmosphere is very beautiful
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December 2023 by Maria Schneberger
Jennifer was very helpful when I needed something she was right there to Help me, she stayed right there till I was done. You'll need to keep her.
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November 2023 by Drew Slate
The store is very nice and well kept. Selection is limited and the layout is a bit confusing with no signage and some inventory not clearly marked. We were greeted walking in and that was the last interaction from the staff even after walking around the entire store. Prices were higher than competitors and in some cases the exact same item/brand. We have been told the Arlington store is a better location with a larger selection, so we will try it out next time.
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November 2023 by Alex P.
Manager here has horrible service skills needs to be retrained. Wouldn't recommend buying anything online they will scam you on your returns.
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November 2023 by RJ
I didn’t expect much walking in but was surprised by how nice the store was. Friendly staff helpful and not pushy. Good variety in western wear. Will visit again.
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October 2023 by Victor Fujita
Staff was friendly and non-judgmental (I do not necessarily look like the average Boot Barn customer) will definitely be a repeat customer
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October 2023 by Cody
I have come into this location multiple times now. Everyone is friendly and helpful. Brody especially took the time to make sure I got exactly what I was looking for.
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October 2023 by Alexander Desfosses
Great selection, but customer service was not on anyone's mind. 15 minutes we were waiting to check out with one person in front of me who was buying one shirt.
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September 2023 by Johnny
Thanks for opening a boot barn here, it was needed. Lots of choice and good prices. I was looking for a hat and unfortunately the employees “had no idea about hats”. So I had to figure it out myself.
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September 2023 by Cody Melman
The staff at this location is absolutely amazing. Each time I’ve gone in Brody and his employees have been very helpful and very knowledgeable. I originally came in after having a bad experience at a different well-known boot store and the staff was very understanding and very happy to help. I continuously go back to this location because I always know that I’m going to be getting the best.
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August 2023 by Jerry Camphort
Wide selection of boots and hats in every size.
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August 2023 by Susan Wilson
Awesome western store, great staff, amazing products! One of our favorite ?
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August 2023 by Leda Martinez
We love it ,the employee was very helpful
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July 2023 by Ervin Reid
Very friendly, knowledgeable and helpful
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July 2023 by Mike Murphy
Great Experience fixing a problem online order.Brody patiently walked me through every glitch and I got the boots I wanted!
