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December 2023 by tara tyner
Great bank love them
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July 2023 by Crazed2013
If your hour's Online state you are Open,you Should Be!!! If not,Change the Online before someone Else travels here from Tyler!!!!!
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March 2022 by Robert Nunziato
Please list your bank hours accurately.
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June 2021 by J. JR. Martinez
Highly recommend Austin Bank to do business with! We are very pleased with the service!
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October 2020 by Susan Helmer
Have always been pleased with my service at the bank.
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June 2020 by The Country Writer
I've worked in marketing, PR, and sales my entire career. Reviews (written or word of mouth) can make or break your business. Austin Bank in Whitehouse, Texas, is like going back in time. Real people who answer the phone and greet you (by name) in the lobby. I rarely have issues, but if I do, someone solves it for me - that day. If your bank has been swallowed by a large company who doesn't know you from anyone else - switch - to Austin Bank. I highly recommend Patty and her team.
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February 2020 by loyd hendrick
Just wanted to let you know that you have two exceptional employees. I have been working with Millette Stroud and Libby Hickman at the Whitehouse branch for over 2 years. Y'all are lucky to have them on your team! A+++++! Keep up the good work!
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November 2019 by David Lovelace
Encountered the most rude tellers in my entire life. Every employee had the appearance that they absolutely hated their jobs. Thought about opening an account with Austin Bank until this experience.
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July 2018 by Linda Tatum
Excellent bank
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May 2018 by Jonathan Webb
I recently formed my own LLC and needed to quickly open a business account. If I had any doubts or concerns about my decision to go with a local bank, Customer Service Representative Cheree Carnes eliminated them. She is attentive and well-informed--a true professional. She patiently walked me through the process, thoroughly answered all my questions, and demonstrated a personal sense of community that I have never experienced at another bank. In fact, from my first few moments through the door I was greeted by helpful and friendly people. Thank you Austin Bank -- I look forward to a long relationship of doing business with you!
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April 2018 by Taliesin McKnight
Typical bank. The customer service is mediocre.
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November 2017 by Yousef Dmairi
AUSTIN BANK IS THE WORST BANK to deposit your money. They will find ways to sreal your money...rhey stole mine
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October 2017 by James Kidd
Friendly staff with competitive rates - great people.
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July 2017 by Malachi Culbertson
Everyone there is very friendly and helps you out humbly even when you don't have a clue about what you're doing! Thank you!
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June 2017 by Billy Dison
Went to open a checking account. Had payroll check from Ryan logistic,wanted to hold account up to nine day.no efforts at all was made by bank staff. Have auto loan with three years no problem.