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December 2023 by Adam S
Knowledgeable and professional. This is a great group of individuals. Great shop. Excellent service.Quality A+Timeliness A+Service A+Value A+Overall A+
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September 2023 by Clay Martin
I’ve been a patron of Auto Express for the last 7 years. In that time, the Auto Express crew has treated me with only the highest level of service. I’m very thankful for their diligence, patience, and expertise. There’s no other shop I trust in East Texas with my vehicles!Services: Transmission
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September 2023 by Bethanie Carico
I've taken my 2010 Hyundai there for several years now. They take excellent care of my car and keep it running for me. One of the few shops I can walk in by myself as a lady and not feel taken advantage of or talked down to. Very professional staff.
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September 2023 by Deann Robertson
Such an amazing place! Patrick and his guys always take such good care of our vehicles. Very knowledgeable and affordable.Service: Air & cabin filter replacement
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September 2023 by Lacy Robertson
Great Service! I always take my car here when I need a mechanic. Trustworthy and gets the job done!Services: Transmission
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September 2023 by james lilly
Friendly and knowledgeable staff. I can trust them to service my vehicle. ThanksService: Oil change
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September 2023 by Tamekia Smith
If you're look for a great place to have your cars service do choose Auto Express
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September 2023 by Nicolas Burdett
Thank you Patrick and Brock for assisting me with my fleet. Exceptional service and knowledge.Services: Transmission
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June 2023 by James Buchanan
Professional, friendly, accommodating, even made arrangements to move the vehicle ahead of others due to situation.
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April 2023 by Matthew Brooks
I took my 2017 Subaru Forester here on 3/13/23 for the front passenger tire feeling loose and bouncing as I drove 55 mph plus. They diagnosed the problem as 2 bad wheel bearings and bad brake pads (all on the rear, did not even look at where the problem was occurring). $1,500 later, the front right tire is still bouncing. I took my vehicle back today (3/20/23) and told them I was still having the same issue. They shined a flash light on the tire and said, “We can’t help you, everything looks okay.” This was after admitting today that they did not actually look at what I asked them to look at (front passenger tire). I told them I will keep my appointment with another mechanic on Wednesday. They sarcastically replied, “okay, good luck.“ I don’t write reviews, but this was a bad enough experience to warn others. They make sure to diagnose something to get money from you, but do not properly diagnose. If you are having vehicle trouble, please be safe and do not take to Auto Express on 110 in Whitehouse, Tx.Service: General repairs & maintenance
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January 2023 by Kent Jenkins
Had both back brake calibers & rotors done. In & out in a day and a half. No complaints. Brock was very helpful and would recommend their service.
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January 2023 by Rolland Norrell
Great mechanics they do great work and I would recommend anyone that needs work done on their vehicles to go here. They did a great job on my truck.
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November 2022 by Mark Davis
I’ve heard great things about Auto Express and decided to come see them for some engine repair. They we’re fast, competitive pricing, GREAT location and the customer service is excellent. Moving forward I will be coming to Auto Express exclusively. Thanks guys!Service: General repairs & maintenance
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September 2022 by Tracy Clark
Within our first week, new to town, we had a ripple effect of car problems from the AC to Check Engine lights. We discovered that schedules are tight around town and ended up at Auto Express through recommendation. I can't recommend this shop enough. With no notice or appointment, Brock immediately jumped in to help and got me in and out the same day. He took note of our situation of being dependent on one vehicle as we are transitioning into a new town and did everything under his control to help, as did the rest of the team. As I waited in their very clean and inviting customer space, I took note that this is just the way they do business with anyone who walks through their doors. Brock, Pat, and team provide outstanding customer service and we are so grateful to have already found a shop that we can trust and count on. Thank you, Auto Express!Services: Air conditioning
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August 2022 by Denise Rousseau
Patrick and his team are always honest and fair. They will put your best interest first and not do more than necessary. I am so thankful to have Auto Express to look out for me and my needs! Thank you Auto Express!
