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February 2024 by Shelly Way
The staff is very kind. they have helped me time and time again. Always smiling and greeting me and making me feel welcome when i walk into the building. Parts are easy to get ordered and questions I have are answered. High five. Love this place.love these guys and gals ;)
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February 2024 by David Justiss
Stopped by today and they had what I was looking for. Staff was very helpful.
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February 2024 by Stephen Whittaker
Free diagnostic, excellent service. Quality parts to keep you rolling.
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February 2024 by Sharon Salinas
The service stinks.
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February 2024 by Lisa Cowley
Very friendly staff. Helpful. Changed out battery in my key fob in a jiffy
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December 2023 by Mindy Calderon
My husband and I, and our children were broke down at O’Reilly. We needed a starter on our truck. O’Reilly didn’t have the starter we needed, but the store down the road did but no one would bring it to us, it was about 5pm and no one came out to help us or anything. We called auto zone and an employee named Ty said they had the starter we needed and offered to come get my husband to pick up the starter, used his personal vehicle and brought him back all within 20 minutes. He was such a nice guy and we appreciate him for helping us in our time of need. I will definitely not go back to O’Reilly and always choose auto zone. Thank y’all!
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November 2023 by Jennifer Garrett
Came to this store this morning to get a new battery for my car. I have a bad migraine and my car battery giving up on me had me in tears. I dealt with Trent and he was absolutely wonderful! This man not only explained what battery I needed, went out in the rain to see what my cars trim is, but also changed my battery. I was stressed, in pain, and holding back tears. This man joked around (which improved my mood) and went above and beyond to help me! 10 out of 10 and this man needs a raise!
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November 2023 by Erica Crawford
The manager Tony was very helpful and a good comedic relief from a stressful work day I had. Great customer service.
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October 2023 by Samantha Musslewhite
Nona is the absolute best! She is so helpful and knowledgeable. She brightens our day every time we come in.
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October 2023 by Andrew Dolan
Thank you AutoZone for having people like Ivan. He diagnosed the problem with my daughters headlights, installed them and I was on my way. Thanks IvanAndrew DolanWhitehouse, TX
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April 2023 by Jeff Fields McCormack
This location is by far the best place in Whitehouse or Tyler when it comes to needing car parts. The workers here are always friendly and helpful. If your car needs some love, this is the place to go!
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September 2022 by Sharon Hanzik
Thank you Gerard! For installing a headlamp bulb in a very tight location and just before dark.
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September 2022 by me Holder
Helpful people. If you like Duralast and/or re-mans, you can save money here vs competition!!
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September 2022 by Jean Kern
Friendly & capable, had what i needed good job
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August 2022 by Maegan P
Went in 20 minutes before closing time to have check battery, then needed replacement. They were quick and we were in and out! Customer service is amazing and the store is taken care of very well.
