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January 2024 by Kelly England
We are so impressed with the service they did on our car. They got our car done in just over a day and the price was just right! We will definitely be using them to complete the rest of the repairs on our vehicles! Thank you Josh Automotive!
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January 2024 by d Dickey Benton
My truck had been at 2 other shops...they found the problem and stayed on it till resolved.
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November 2023 by Ashley Westerfield
Josh Hawkins Automotive deserves 6/5 stars! In 24 hours, my vehicle went from normal to a random high sulfur smell periodically. It was one of those things that my husband couldn’t smellbecause it wouldn’t happen when he was around. I looked to google- don’t do that! The next morning, I drove up to Josh’s shop worried that it could be worst case scenario! The manager, David, and Josh put their heads together after listening to what I told them and looking at the car. They told me what it most likely was, and told me they would keep me updated. I also asked if they could change my oil, it was time! This was 8:30am. I received a call about noon with an estimated cost for the repair/replacement and oil change. I gave David my ok. By 3:30pm everything was fixed, my oil was changed, an invoice was sent to me digitally (that was exactly what David told me it would be when he called) I paid for it online, and my car was DELIVERED to me! This is real service. This is a TRUSTWORTHY business. I appreciate and will continue to give Josh Hawkins Automotive my business!
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October 2023 by Denise Nix
I've used JHA since 2015 on 3 different Honda vehicles and have been absolutely pleased.The vehicle they service now is a 2019 Civic and they help me take great care of her. By using the additive with the oil change i get 7500 miles per change.Services: Transmission
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September 2023 by Liz Hanna
Hawkins automotive is awesome! My Tesla was hit in a parking lot, and they were able to patch it up well enough to keep me drivable until I could get an appointment at a Tesla-certified shop in Dallas. They did so well that the damage is almost invisible unless you know to look for it! They had great communication along the way and were super friendly in helping me out in a pinch! Will definitely call them up next time I'm stuck and will recommend to all my friends in the area!Service: Body & Trim
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September 2023 by Hannah
Leaving a review for my husband because he won’t stop raving about this place. We had issues with our F150 that other shops wouldn’t actually look at and we were repeatedly told a new engine was necessary. David, the man we dealt with was exceptionally good at communicating with us every step of the way. Our truck is now running well again and we didn’t have to put a new engine in it. My husband says “I would travel 1,000 miles just to work with them again if we have any more problems”.
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September 2023 by Sam Thiebaud
2nd time I’ve used Hawkins Automotive and second time I’ve left without any complaints. Josh got me in last minute on a Friday and stayed late to get me fixed up. I won’t be using anyone else.Service: Auto A/C recharge
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June 2023 by Laci Westbrook
Josh Hawkins gets 5 stars from me. I initially brought my car in all the way from Luling, TX, to have them fix an oil transmission leak and a broken AC. They ended up fixing those things and a couple of other things and 4 days later, I was back on the road to Luling. Well, unbeknownst to me or anyone else, the oil pan leak must not have been fixed all the way or correctly. I got all the way to the 130 toll road in Austin, where I threw a rod in my engine and my car completely broke down and locked up. When I called my mom in a panic, she drove up there to confront Josh and his team about this as my car JUST left their facility a few hours before, for this issue/repair, and as soon as he heard the panic in both mine and my mom’s voices, he got a tow truck all the way from Whitehouse to Austin so that they could personally and completely repair everything on my car at no cost to me or my family. They replaced my motor, several belts, my AC system, amongst other things at NO COST!!! I couldn’t be more thankful for Josh and his team for taking such good care of my car and essentially helping me keep it for much longer with all the repairs, aiding me in not having to buy a new car and add a car payment to my monthly bills anytime soon. I know these repairs were expensive for their business and I am so appreciative for all their kindness and help in getting my car where it needed to be in order to operate safely on the roads. Not having a car for nearly 3 weeks was worth it to get it back in the condition I got it back in. Thank you, Josh Hawkins and your team, for making my safety a priority and for not letting this cost me or my family an arm and a leg. I couldn’t recommend them more!
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May 2023 by Jason McKinney
David is shady. I asked explicitly not to replace the rotors and to only have them turned, and he disregards my request. Albeit, I approved the estimate, but it came across my phone in tiny print while I was working. He was NOT upfront and he certainly was not honest. He KNEW I was on a budget and KNEW I didn't want new rotors. I told hi what my limit was and "magically" the estimate came in $4 less. He also tried to tell me I needed new motor mounts. I guess he failed to look up the repair history that they replaced the motor 2 years ago and then he tried to tell me, "oh, we wouldn't replace them if they didn't need it". So, you'll replace the motor, but not the mounts on a 2011 vehicle. Really?? But you'll sell me rotors when I don't need them. Dude is a liar and shady. Do not trust him.
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February 2023 by tompson shooter
Night and day difference between them and chain corporate shops, they seem like they actually want to fix your car right and care about it not just trying to take all your money, if I have anymore car problems in the future I’ll definitely be backService: Auto engine diagnostic
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January 2023 by Susannah McKinney
My new car shop! They went out of their way to help us in a stressful time!Service: Auto engine diagnostic
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June 2022 by Karen Ivy
Husband took our clunker in today for a brake job. The tech was so super nice, talked to my husband with respect and took care of the issue. Will surely be back again if needed and recommend them. Thanks guys?Service: Brakes
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February 2022 by Jason Alshaibani
These guys are Awesome, Chris and Josh are always a pleasure to work with. Honest and professional services.
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October 2021 by Danny Kemp Jr.
Price is little high but the family has been in Whitehouse so they aren't a fly by night shade tree bunch if any problems occur you can return to shop they have always made it right Josh is a second generation Hawkins and his dad set the bar pretty high but I don't doubt he will continue the family way here in our home town I'll return for more work there in the future.....
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September 2021 by Tanya O'Callaghan Young
My experience at first was good, but then turned ugly in the end!! I won’t be going back and won’t recommend them!!