Roquemore's Hardware is a local store that offers a wide range of products and exceptional customer service. Despite some customers finding the store layout challenging, with items not always clearly labeled, the staff is consistently praised for their knowledge, helpfulness, and friendly demeanor. Employees like Sarah and Blake go above and beyond to assist customers, whether it's showcasing the advantages of battery-powered equipment or quickly solving an urgent equipment issue. Customers appreciate the store's commitment to providing quality products and personalized attention, making it a reliable choice for the community. Overall, Roquemore's Hardware is regarded as a "jewel" in the area, with many customers expressing their intention to continue shopping there regularly.
I was searching for a hard to find product for my tractor, and John met me at the door, who took me all the way to the back.We figured it out with excellent customer service and a great personality.
May 2025
I appreciate the service when you walk into the door. They are always very helpful when needing to find anything in the store.
March 2025
Love doing business with them. Have been buying from them for years. Yeah you may save a dollar here and there by going to big box store in Tyler. But it's worth it to me to deal with a local business.
