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November 2021 by Beau Brummel
Some of the worst! We ended up moving out of Whitehouse but retained our storage until we can come back to finish moving. Rent was continually paid (receipts for proof) but they kicked us out without warning and sold off our stuff. No phone call, no letter, no contact whatsoever. A family member discovered a lot of our items at a garage sale on Hagan Road in Whitehouse. This facility is selling off units at their convenience out the back door. The lady running the sale brags that she has an agreement with Safguard to clean out their units and sell off the contents on commission.Can somebody say illegal?!
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September 2021 by Kenny, Kris & Aidan King
Clean facility, great management, and convenient location. I experienced no problems over a 6 month rental period. I felt my valuables were safe and secure. The manager is detailed, courteous, and helpful.A high recommendation from me.
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April 2021 by Kenny Kris Aidan King
Clean facility, great management, and convenient location. I experienced no problems over a 6 month rental period. I felt my valuables were safe and secure. The manager is detailed, courteous, and helpful.A high recommendation from me.
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January 2021 by Jack Hoffman
My wife initially went in to get pricing and availability information and was a little uneasy feeling with the guy running the place. I went back in myself after we decided on what to rent and ended up walking out and going to Pack Rat after overt comments and innuendos from the same guy.
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November 2020 by tracie stickland
The man in office is super friendly! And the place seems locked up good it’s gated and clean!
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April 2020 by Madison Montgomery
Friendly people. Clean grounds. Security is top priority.
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March 2020 by Melonie Pluth
Love the couple that runs the place!
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November 2019 by leesa glaspie
Nice ppl. Good service
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May 2019 by Steven Davidson
Jerry is super helpful and great secure storage!
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June 2018 by Ran Tallion
This place doesn't go through the foreclosure process per TEXAS LAW and sells unpaid/late/abandoned units to the public.
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March 2018 by Art Presley
If you have to have a storage facility they are very friendly efficient and a safe place for ur stuff.
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September 2017 by Danny Kemp Jr.
helpful friendly guy running it
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September 2017 by Alan Clayton
It's great
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June 2017 by Paul Hickey
Good security measures.
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August 2015 by Carolyn Hugley
Initially, we were pleased with the friendly manager, Jerry Underwood. We leased a 10x5 climate controlled unit at $49/month inside a one story building in April 2014. In June 2015, we visited the unit to move our items out. We found the wood items had mildewed along with some clothing. The clothing was not on the floor nor in plastic bags, and the unit was very far from full. The items made of wood were on the floor with plenty of air space surrounding them. Needless to say we were disappointed and contacted Mr. Underwood. He said the week before someone had moved out of our building and left the main door open over the weekend which caused the air conditioning system to malfunction. He said he was not responsible for any damage and refused even a one month credit. On my suggestion, he said he would contact the renters in that building notifying them of a potential problem. It is difficult for me to believe the damage occurred over a weekend especially since no water entered the unit. I had access to a climate controlled unit in Houston for over 10 years and there was never any damage. I would not recommend this facility.