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June 2023 by Anita S.
It's time I have put in a review for this company that I have used for YEARS. They have wonderful things for my model train hobby. But it is their customer service that is beyond anyone else. They are always ready to talk to me when I call with a question or an order. If I have an issue, they work with me on it. I've never been disappointed. There are so few model train companies these days and some (who know there are not many in town and are just greedy) are just not worth dealing with. We are grateful every day for AJC Kids.
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May 2023 by BRUCE CIRONE
Ordered many items from then , EXCELLENT and PROFESSIONAL customer service can’t wait to see this store
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March 2023 by Fred Stephen
Terrible customer service! Won't ever return or recommend.
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February 2023 by Kevin Mayfield
Great place. Wichita Falls is lucky to have this business.
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January 2022 by Austin A. Cobb
Their exchange policy is utter crap. It’s 2 weeks and I get it places have policies. But I received an item for Christmas. Wrong size. Didn’t have my size to exchange and would only give me a gift card for half. Even with a receipt. I was going to take my $40 shirt and buy $200 worth of items but the refused to exchange it. So instead of you getting an extra $160 you got nothing. I would get it if I wanted cash or even a gift card but I was willing to give you MORE money.
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November 2021 by Ztab Ztab
Great service
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November 2021 by Mary Nesvadba
Great place for train lovers
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July 2021 by Taryn Rogers
the best store in WF for kids clothes + accessories! Annie Jewel carries the best brands for not only kids, but for men + women, too! love their selection, their employees, + their vibe. This store is a must + we are so lucky to have it in WF!
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April 2021 by Merrill Wood
Love this place and the best customer service!! Clothes and accessories you can’t find anywhere else in town!
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January 2021 by A L.
I'm new to this model train hobby and I have ordered from them more than a few times now and I find AJCkids to be a good online retailer. If they have the items in stock, they will list them as such. I'm slowly learning that not all online model train shops are equal. I have also learned that many of the European train models are imported in limited numbers. If a particular store shows that 'all' their products are in stock? Look out, that's a red flag. AJCkids keeps their site constantly updated to the current inventory. When I purchased something, after delivery I'll go on the web and if it shows sold out then the item I bought was indeed the last one. Items are well packed and ships on time.
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December 2020 by Dan Zimmerman
The online model train shop that is part of this store is great. Quick shipping, personal service. I will definitely keep shopping here!
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August 2020 by Rochelle Leemon
Thank you so much for the fast shipping and great product! I’m glad I found your store on the internet. I will definitely shop your store again!
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March 2020 by Melissa Lanford
Wonderful store with amazing customer service!
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February 2020 by David A
The best online resource for marklin (plus plenty of other) goodies. Support is friendly and very knowledgeable. Plus the shipping is fast and rates are fair. Highly recommended
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January 2020 by Dr. Patrick D. Huff
Early in 2018, I began buying G-Gauge (1-Scale) components from AJCKids (Annie Jewel and Charles) in Wichita Falls, TX. I was drawn to them through their website. The site is well organized and easy to navigate. They carry a number of the unusual Marklin locomotives and components that are needed to construct an interesting and relatively complex layout. I found the folks at AJCKids are pleasant and easy to deal with, attentive to detail, and very prompt in delivery services. After several months of working on a new layout, I discovered a series of video presentations on their website that proved to be well done and very informative. In my case, the features dealt with the setup and functionalities of Marklin’s new Central Station 3 Plus (CS3+) operating system and associated components. I highly recommend AJCKids to those Scale-1 hobbyists that are engaged in the construction or maintenance of model train layouts, supporting equipment (components), and locomotives. Dr. Patrick D. Huff, Woodland Hills, CA
