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February 2024 by Lively4Epic
I ask employee name Robert for help me and save my life made me happy. Thank to Robert great man.
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January 2024 by Christine Wilson
Assisted me with window wipers. He put them on my car for me. Great customer service
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January 2024 by John Vodicka
Very helpful staff, and Imade sure the part I asked for was the correct one . Highly recommended. Free battery testing, engine light diagnostic, loaner tools. They can also print out information about the codes and how to replace what the code says.
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December 2023 by hunter doughty
What can I say about AutoZone? I don't really like AutoZone personally. Once upon a time I tried to buy a starter from autozone and they let me buy the starter. It was like $200. By the way, it probably wasn't even this AutoZone it was the one by the military base. But anyway those AutoZone people. They're not very nice. One star out of 10. They were like girl. I'm angry argh this. I know you have done done the starter but you see I didn't need the starter. I just bought it to compression test a K24A2 Honda Acura TSX engine and yeah get scammed. I didn't want that starter in the first place but they were so mad. Instead I would recommend going to O'Reilly's Auto parts so that way even though you still buying overpriced stuff at least the old guy will be like what's up bro. What you in for this time cuz I'd be going there a lot anyway. Yeah AutoZone sucks except that I'm roasting a different AutoZone than the one I'm reviewing, but that's okay. Yep I would not recommend it. I would recommend going to Walmart and get your oil there
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November 2023 by James Choina
As I walked in I saw 3 employees trying to figure out how to install windshield wipers. Confidence was already low. Asked for inline fuel filter and the man thinks 4wd and 2wd is a major difference
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November 2023 by F Amj
Customer service staff are always friendly and ready to assist customers.
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August 2023 by Adam Whitelaw
Awesome as always! I only go to other auto parts stores whenever I need to; which isn’t often at all. Autozone usually always has what I need.
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July 2023 by Dianna L Baker
This AutoZone location on Kemp, in Wichita Falls, was where we went to get our car battery checked. With well over 100°F temperatures, it can kill a battery, fast. Our van's battery was sluggish whenever starting. The man at AutoZone tested the van's battery. We were outside in the scalding Texas heat, The battery test was free. This employee at AutoZone was very kind, had a good sense of humor, inspite of the extreme heat, that day.He explained to us that the van's battery was fully charged, and the crank charge was good. He also explained that we should turn off our AC and the ac blower inside the car before exiting the vehicle, each time especially during the hottest summer months. This makes it easier for the van to start the next time because there aren't a lot of things running that could pull some excess amounts of starting power.This employee could have lied to us, and sold us a new battery, BUT he was honest! Helped us greatly! We appreciate his honesty and wisdom. We will definitely be returning to AutoZone for our future auto battery purchases.
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July 2023 by Fay M
I was greeted as I walked in with a yell from across the store of, how are you doing today? Not one of the 3 men standing there asked if I needed help finding anything ? It took all three to stand there & check me out & bag the 1 item I bought. I need this job, I would love to stand around shooting the breeze & get paid too.
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July 2023 by Nicholas Mireles
Chad G was provided quick and excellent service. I had no issues finding what I needed at this location. Thank you Auto Zone!!
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July 2023 by Karen Jo
These guys are clueless they have no idea about car automotive they only know how to use computer to look it up, the part I bought doesn't work so I have to return it.
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April 2023 by Renee Shelton
The kids working here didn't act like they wanted to help one employee was setting in boxes playing on his phone while other ask questions but did not bother trying to help me put windshield wipers on even tho he could plainly see I was having problems. And never did get them changed and it was raining but not hard. Not to mention I am disabled
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April 2023 by Roberta Peek
Very friendly staff. I barely made it in with my battery to my RV dying as I rolled in. They came out to test it and sure enough couldn't because it was d e a d. So, they offered to charge it. Which took a bit over an hour. Once done they tested it again and found it was a possible alternator issue. I was just passing through and I didn't know any repair shops. They recommend a couple. I called Veteran Auto Repair. I purchased the alternator from AutoZone and headed over. They were able to get it done quickly and back on the road. I ended up coming back with the old alternator right after as you get some money back for doing so. Thank you so much for everything. It made this stressful day go a lot more smoother than I imagined it. Highly recommend coming here for your vehicle needs. They know what they're doing.
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March 2023 by Nisha Bakshi
Good customer service, everyone willing to help out unlike location on southwest
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March 2023 by A H.
My battery was going out. I pulled up on March 10, 2023 at about 8:30a. I went in with our baby and asked if someone could test the battery. The younger of two employees - both male - brought the battery tester out, hooked it up, told me it had a 33 percent charge but he couldn't say if it was the battery because the charge was low. Then he told me he would not replace the battery because he "was not allowed to." My husband was not pleased when he learned what I was told, because he watched the employees replace a similar battery on a coworker's car just a few months ago without even asking them to replace it. My husband said it took five minutes to check which he did when he got off work. It is something the employee could have done. I think the employee today just didn't want to help, didn't want to work, and didn't give a shit that I had a small child and was trying to get this taken care of. We went and spent hundreds on a new battery from O'Reillys instead of giving AutoZone any money.
