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April 2024 by Daniel J Scott III
Never. Ever. Stay here. This property has its own way of doing business. IHG refuses to assist in complaints. The office manager has more personal rights and privileges than clients. No respect. No social politeness. Staff is good but have no back up from management.
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March 2024 by Nate Demers
A slightly outdated hotel that lacks a hot breakfast. Elevator is a little slow, but staff is friendly and helpful. Small gym, funny smells, clean sheets.
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March 2024 by K Jones
In town for family medical procedure and had a very nice stay at the Maurine St. Candlewood Suites. Everyone we interacted with from the reservation call to checkout was very pleasant and extremely accommodating. The front desk personnel provided us with what we needed and Christa was very helpful in assisting us on many occasions including flexibility of nights for the stay.The suite we had was large enough for the family and pets. We took advantage of the pet area which was nice (only needed some cleaning from high winds blowing trash around). The only room issue we had was the bedroom tv did not work properly and we were informed that this was a provider issue.We would strongly recommend this hotel, and we have already booked a follow up stay.
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March 2024 by Karan Vora
It's an old property. Please are nice. Rooms need some work.
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January 2024 by Eduardo Enamorado
Very nice ❤️
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December 2023 by Miranda Rice
I would not stay at this hotel again. Between the road noise, the uncomfortable bed and the slamming of doors, it was difficult to sleep. We were on the ground floor at the end of a hallway and every time someone used the outside door, it slammed and woke us up several times. The bed was uncomfortable and the springs made noise every time one of us moved. Whenever the room above us (we think) would turn on a sink we would hear the water running, as if it were in our room. The recliner was broken and I got a hole in my shirt from being caught in a staple while sitting at the kitchen table. The trim was falling off so they attempted to staple it back on, which didn't work and the staples were poking out. The fridge was also very loud and made a loud noise when it needed to run.
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August 2023 by John Long
I travel frequently in my line of work, and have achieved Diamond Elite status in the IHG hotel system. I stay at many Candlewood and Staybridge Suites.This is absolutely the BEST extended stay property I have visited in at least the last four years. Friendly and professional staff, well kept rooms and stocked stocked kitchenettes, fully equipped and functioning guest laundry - all of this and it is not a brand-new property! Hats off to the management for doing such a fine job!
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June 2023 by Chandler Luke
The location is convenient on the north side of town. The room was clean and well maintained. It's not the newest renovation for a Candlewood, but it's in exceptional condition. And best of all the service was fast, friendly, and helpful.
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April 2023 by Maria R.
I recently just left this establishment we had little to no issues until the next morning and are car got broken into. It's on the side of a highway and in and a neighborhood is close to it. The following morning I went downstairs to walk the dog and get something from my car well I was unpleasantly surprised that the car had been broken into, everything had been gone through and things where taken I went inside to tell the desk. And i guess this wasn't the only car the had been broken into! And the woman proceeds to say there are no cameras! No security and they had a sign to "park at you're own risk!!?!" Like huh? Where else are we supposed to park? She said it's public's parking on a hotel parking lot? So I guess you can park there even if you aren't staying there. She claims the sign is outside which I went and looked and you couldn't even see there was a fence there! So I was so confused and flustered as we where traveling too Louisiana and had all our belongings in there we ended up deciding to not even speak to the police and just head off and try to replace what we could. but definitely won't be taking that risk there again. Because if feels like there is little to no care about that parking or safety in the lot. Which is no good especially for people who might have all there belongs for moving. Anyways.
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February 2023 by Scott Juarez
Front desk is very nice and helpful. Being dog friendly, you couldn't tell like smell of animal or anything. Very clean.
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December 2022 by alienandroid2012
I stay in a lot of hotels because of my work, I’d have to say this is one of the best I’d stayed at. Full size fridge with 2 stove tops and more.
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December 2022 by Spencer Sonnier
I love staying here when I'm in Wichita Falls. The staff all seem to be hard workers and politely greet you when coming or going. They are also very quick to when checking in or having issues. One of the ladies on the housekeeping staff has a bit of an attitude, but some people are just grouchy.
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November 2022 by Julie S.
This was the first time we've stayed at a Candlewood Suites. It was such a nice experience! The room, as well as the lobby and hallway, was updated and very clean. The staff were all so friendly. Shoutout to Alexander for checking us in and getting us settled! Keep up the great job Wichita Falls team!! We will be back!
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October 2022 by Annie Jones
The suite was ideal for our one night stay, ut could definitely be used for short or long term stay with a full size refrigerator, cooking range, desk, etc. Thank you!
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September 2022 by Brett (King Agular)
Candlewood so far has been my favorite of 3 star hotels just do to the amenities in the room which is amazing to have.
