The Cell Phone Guy, established in 2014, is a well-known and trusted cell phone repair and sales store in Wichita Falls. It offers a wide range of services, including iPhone, iPad, tablet, and Android phone repairs, as well as unlocking devices and providing cell phone accessories. Customers frequently praise the store for its friendly and helpful staff, especially highlighting the patience and clear communication from employees like Felipe. Many reviews mention that the staff take the time to explain issues thoroughly, ensuring customers understand their options without unnecessary expenses. The store also offers leasing, new and pre-owned unlocked cell phones, prepaid plans with AT&T and Verizon, postpaid AT&T, Spectrum services, and screen protection with Axiom Armor. Customers appreciate the competitive prices, especially for hard-to-find accessories such as screen protectors. The Cell Phone Guy is recognized for its honesty and excellent customer service, making it a reliable choice for repairs and purchases. The store has been voted Texoma’s Best place to buy a cell phone multiple years in a row. Overall, it is known for its friendly service, affordability, and knowledgeable staff who go the extra mile to assist customers.