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April 2025 by Elizabeth McCord
I deposited $1200 cash into the atm and my deposit didn’t go through the people at the 800 number were very nice and helpful but the people at the chase bank on kemp street very rude and not helpful at all after this experience I will be changing banks
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February 2025 by Salman Farooq
Not corporative people and donot know that they are doing . I told them one thing and fix with them but it creat the problem for me again , I donot understand what they have fix .very unprofessional staff.
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December 2024 by Chris Rivas
This place is the biggest group of fraud I have ever seen. I feel sorry for anybody who uses chase. Please do not open an account with the crooks!!!!
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December 2024 by mark allen
This is unacceptable!!! Get your ATMs working!!!! Never have I ever had to deal with BS like this! And because the ATMs are always down I had to pay a damn out of network ATM fee. I am about to close my chase account and go elsewhere just because of this one branch
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November 2023 by Sierra Jones
Never will I use chase again I’ve been in texas for and month now and I was supposed to get my debit card in the beginning and haven’t received it I ordered an new one because slithery said it was delivered but I never got it and I got another and I’m have gotten it today and still haven’t received my debit card and now I’m calling to see if they can see anything with the tracking code they have for it since I paid $5 to get it shipped express and no one is answering I’ve called exactly 20 times never again
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September 2023 by Reginald Mitchell
It is very busy there. They may need to add more staff.
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July 2023 by Fay M
It was a great experience, I drove up to the ATM, deposited some checks & withdrew some cash & was on my way in less than 5 minutes!
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July 2023 by Mimi M (Crazycook64)
It was a great experience, I drove up to the ATM, deposited some checks & withdrew some cash & was on my way in less than 5 minutes!
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March 2023 by Carla Rodriguez
I've been trying for a yr now to get someone to just answer the phone , they don't. Bank is huge and if you walk in they ask if you have an appointment if you do not you have to leave and go onto the website to make an appointment or call which no one's answers the PHONE . IM DONE . All the good comments must come from the employees
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February 2023 by Karen Brahier
Been a Customer since moving to TX last 4 yrs. Now and received good Help! ?
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August 2022 by Melisha Camile
1 bank thus far for customer service, professionalism, consistency and accuracy.We opened a business account here and the process was thorough but stress free, we felt comfortable, we got all the information we required, and the details and benefits of our business and the different types, cards, services associated with a business account was thoroughly explained so when we opened the account we felt confident this was the bank for us. I also opened a personal account which again was stress free and gave me even more confidence in the bank.The banker who helped us Jennifer Mount was absolutely amazing, friendly, professional and comprehensive she was awesome and a true asset to the bank. I'd definitely recommend Chase as a business and personal bank and so much more.Definitely a 5***** from us..
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July 2022 by Trusted Media Digital
Love chase bank. amazing customer services.
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July 2022 by Suzanne Gatlin
Very friendly and helpful people.
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January 2022 by Becky Kingcade
Always polite and helpful
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December 2021 by Trusted Media
Love chase bank. amazing customer services.
