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March 2024 by CJ & Zackariah Northcutt
We stopped going to Chuck E Cheese years ago due to feeling like the establishments have gone downhill. We just moved to the Wichita Falls area so today was our way trip and I will say that we will definitely be back! The employees were so nice and helpful. It did get busy a couple of times but they moved fast and kept lines down. The manager was amazing. Consistently cleaning, either tables or cleaning the arcade area. Consistently checking the machines to make sure they were working. The Chuck mouse came out and was patient with all of the little kids, even the ones who kept touching his mouse mask. The arcade is small but I didn’t mind it because I was able to keep an eye on my littles even when I sat to catch my breath. The arcade was clean, tables were cleaned as soon as a family left. The food came out fast and was great. You could see into the kitchen through a window and it looked clean and orderly.One huge takeaway from our experience is how serious they take the safety of the little ones. You get a stamp on your way in along with your kids to show that you came in together. Then when you leave, the employees actually check your stamp to make sure your stamps match and no one is leaving with a baby that isn’t there’s. Someone was almost to the door to leave and the employee actually caught up to the family to check their stamps. It made me feel so safe and proud of their procedures.
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March 2024 by katherine whaley
This is a good place to take the family. It keeps the kids busy and happy, same as the parents. Chuck E. Cheese is the best place for a kid to be a kid and you have to try their pizza it's the best. They keep everything clean.
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March 2024 by Cody Byrd
Employees were super nice. I was surprised how good the pizza was. Not the same as when I was young but was good time $11 salad bar?
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March 2024 by Michael Patterson
This place has gotten very expensive. We won't be going back often but we will return because the kids love it.
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February 2024 by Brycen Veron
Overall review: my daughter is deathly ill now. My disabled son is now paralyzed from the neck down. My son shreejan now has sleep paralysis. I, Brian, and his drink all got exploded on.Vegetarian options: My son shreejan is a vegan. He ordered water because it was the most healthy drink on the menu. Little did I know our waiter had edged in our drink. I was wondering why it was white until I went in the back and saw him. He exploded on me when he saw me.Dietary restrictions: My daughter doesn’t have a dietary restriction, but this seems like the best place to type this. My daughter is deathly ill because of a fingernail in the pizza. It got stuck in her intestines and she now has cancer. I will get the place shut down if she dies.Parking: I could not find parking in any state in the United States. I had to park my car in Ontario Canada and walk the whole country to Chuck E. Cheese. I will be expecting a bigger parking lot in the futureKid-friendliness: My little brother now has sleep paralysis because of the Chuck E. Cheese animatronic. The animatronic started exploding all over my little son. I will be seeing y’all in court. For this violation and permanent damage I want 200,000 dollars. Also exploding on little kids and there drinks is not family friendly.Wheelchair accessibility: My disabled son Brian was very sad he could not play in the jungle gym. He started tweaking out and licking the floors because he could not play. Make the jungle gym have ramps up instead of climbing. Now my son is paralyzed from the neck down because he had so much adrenaline he stood up and tried to do a backflip but landed on his neck. I will be sueing y’all for 500,000 dollars
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February 2024 by [Rhyme Scheme Lyrics]
The personal pizza is super good. Ppl kept saying it was good pizza. I didn't remember because the last I went to Chuck E. Cheese. I was a teenager and a kid of course.But, no lies told
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February 2024 by Taylor Gilliam
Saturday crews are always the best. For all the kids and birthdays everywhere, it's still kept clean. Staff is attentive and friendly.
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January 2024 by Robin Melissa
Weirdly enough, they have the best pizza in town. It's a bit overpriced (the whole place) but in this day, so is everything else.Service is really hit or miss.The last two times we went, we waited, and no one stamped our kids, or checked for stamps on our way out.The place isn't filthy, but it's full of kids all of the time, so don't expect it to sparkle.Whoever works in the kitchen has always been super friendly and accommodating (couldn't see them because of the way the wall is built right there)We still enjoy it when we go but we also know what to expect, and the kids always have a good time.
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January 2024 by albert Leos
The pizza was real good my kids had lots of fun. I do recommend chuck e cheese good place to eat and fun for the whole family. The staff was real helpful.Parking: Easy to get in and out of .Kid-friendliness: It's a neat place they stamp you and your kids which it's a plus in my book. Plus my kids went and played with our any problems .
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January 2024 by Jacinta Rodriguez
The people were friendly. Everything came out and on time. My party host was amazing and able to accommodate everything. Thank
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January 2024 by Pam Terrell
Incredibly expensive. $18 for 9 chicken wings! And they werent any good at all. No drinks or anything else. Chuckie came out to greet the kids like the walking dead. Absolutely no enthusiasm. Made a circle and left. Less than 2 minutes on the
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January 2024 by Drew Wilton
We have been to Chuck E. Cheese locations throughout the state, and Wichita Falls’ location stands out in cleanliness and management. Games are also very well taken care of. Our food is always pretty good too.My son takes special interest in arcade games, and Chuck E. Cheese has a special place in our family's hearts. My son has been a regular at the Wichita Falls location for several years, and the staff always treats him well and makes him feel special. Thanks y’all!
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November 2023 by Dan
There 4 grandkids Birthday its a good place for little
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September 2023 by Bonni Mccreary
We arrived at CEC at 11:15, sunday sept 24th,right after they opened. The cashier was friendly and helpful. As me and my grandchildren started to play games, immediately noticed that the skee balls were not balanced, operation game not working, the milk jug game balls were stuck. I told the young man and I saw him fix skee balls. After our food arrived, we noticed ALL of the tables when you first walk in had ZERO napkins in them. I went back to cashier, and I'm assuming a Mgr of sorts was behind counter, with fuzzy unkept hair, with a dew rag on top, wearing what looked like a sleep shirt and striped tight leggings, drinking a CEC soda. It was very unprofessional looking to me. She came and refilled just our napkins, not the rest. I took my grandkids to get our drinks, and the left ice machine is empty as well as the straw dispenser. Also, the unsweetened tea was pouring out water, not tea. After we ate, we continued playing. Then we went to the empty dining room, to check out the dance floor. The carpet was filthy! Pizza under tables, dried gross stuff stuck on dance area. Mind you, we got there basically at open. At noon, only a handful of people even there, and no one in the dance area/ b day party area, ever. It was very obvious that no one had closed the restaurant down properly the night before. Also, all of the front windows and doors were gross and dirty when we walked in. The best part was the pizza was good. The girl in the dew rag and yoga pants, I sure hope she isn't your Mgr on duty. If so, that is very embarrassing for your company. Lastly, whenever I looked around, if I could find an employee, they were leaning on counter on there cell phone. So bad!! Lastly, I asked the young man that took my order and fixed the skee balls if they would make fresh cotton candy, because what was up front in the bags was shriveled, smashed and dried up. He said they could make fresh, if I wanted them to. I remember CEC back in the days. The standards have dropped, to me, to the lowest of low in terms of service, cleanliness and employees, and basic expectations. My grandkids do not know better, so they had fun. But to me, I'm 54, it was a very poor experience, and no one seemed to really care. Thank you for your time.
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September 2023 by Kay Ballard
The kids loved the "dance floor" and KidsBop. The pizza was pretty good, and everyone had a great time.Kid-friendliness: They stamped our hand upon arrival for security. They games were all kind, friendly, and fun for adults, too.
