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August 2023 by bryan b
OMG, these guys are great! Got to HHH checkin and noticed I was missing a break pad. I couldn’t find one for sale anywhere in the sea of kiosks but Mark took one off his bike and hooked me up! Thanks so much!
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August 2023 by Kayla Watters
Cassandra helped me this morning on what kind of shoe I needed. I'm 23 weeks pregnant and needed more support. She was so thorough in explaining each shoe, went over pros and cons, and even what I could be feeling after getting use to the shoes. I went with the HOKA MACH. Very comfortable! I have purchased shoes here before and wouldn't go anywhere else. They even have a treadmill to analyze your walk to better understand your walk/run to determine the best shoe for you. I felt valued and not rushed to purchase. If I could give 10 stars I would.
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July 2023 by David Searcy
They helped me order my parts, where their competitor ‘The Bike Stop,’ didn’t.Very helpful and friendly.
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June 2023 by Kyle Hoyle
We were staying at Lake Arrowhead State Park for a family trip. I got a flat on trail during our last day at Copper Breaks State Park, so I was really hoping I'd find a place to diagnose and repair. The price was very reasonable, and Sean had the bike fixed the same day. Very happy customer!
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January 2023 by Emily Fulcher
Experts on the course and in the store! Sean and Casandra made Christmas shopping a breeze. They knew who I was gifting for and made perfect suggestions! Sean went above and beyond helping my mama find the perfect Garmin for her. As an older daughter, I am so thankful when someone looks for practical ways to make my mama’s life easier. Casandra was also so helpful in helping me find the perfect fit of goodrs. Thank you Endurance House!
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October 2022 by Bill Miller
This shop is EXCELLENT. When I had trouble with agift from 2 different people they helped me return one of the items with no problems. I would not hesitate in using Endurance House Wichita Falls. Great group
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October 2022 by Justin McBride
On July 7th an employee offered to assemble a bike that was in stock for me so I could test ride and potentially buy it. I was told to show up at noon on the 8th and it would be ready for me. I showed up at noon, it wasn't ready, and I bought a bicycle from one of their competitors later that day. I just had a missed call/voicemail that it was assembled eleven days after I was told it would be ready. I was very dissatisfied with the service I received for a repair years ago when they first opened. I keep giving them more chances, but they keep letting me down.*Edit*I removed another star because no matter what day/time I call/visit there's nobody available to work on a bike or even answer questions about bike repair. I guess I'll just buy some more specialty tools from another bike shop and fix it myself.
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October 2022 by paul mendoza
For an authorized Specialized dealer, they did not know what a Fuse is. I went in looking for a Fuse, and I was asked what is that. I responded with Specialized. Then they asked if it's road or mountain. I do not recommend Endurance House when they don't know their brand they are dealing. They are an absolute joke for a bicycle shop. I will never do business with them when they don't know their brand. They are more of a hangout than anything else
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September 2022 by Daniel Teed
Amazing! Helpful, and gave me valve adapters free even though my bike rebuild and new tires had been done elsewhere.
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September 2022 by Emanuel Mendiola
Endurance House is my go to bicycle store when I am in Wichita Falls. The entire staff is friendly and welcoming. The store is always neat and orderly. The selection and variety of products is great. Cassandra is the member I have dealt with most of my visits. I recently bought a product and she knew plenty about it for me to make an educated buy. I visited their booth during the HHH at the MPEC and they did not disappoint. The technicians give great advice and recommendations and are always willing to have a look at my bicycle. Mrs. Nanette is also super helpful and engages in meaningful conversation. Thank you all so much! You have earned a customer for life with the service and attention I have received.
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August 2022 by Mary Cluley
I went into Endurance House this morning to look at running shoes. A young lady named Cassandra helped me by bringing out several pairs of shoes, she measured my foot for arch and length, and was just overall EXTREMELY helpful. I would highly recommend anyone going here to purchase their shoes! And again, "hats off" to Cassandra for outstanding customer service!
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June 2022 by C Lane
Thanks so much to Josh and Diana for making our family feel welcome in the shop, analyzing my son's gait, double checking his shoe size, taking the time to offer good shoe options, answering our questions about tons of products, and checking us out with a smile. The Brooks Glycerin 19 are perfect! We'll be back! I highly recommend Endurance House for all of your athletic gear and equipment needs.
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October 2021 by Rebecca Rampton
Endurance House is where to go for all your running and biking needs. Sean fit me to my bike and it completely changed the way I ride. He was also at the finish line of Hotter than Hell cheering on his customers and friends. Sean also found me a the perfect road bike. Thanks for the support.
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September 2021 by Kathryn D Smith
Love, love, LOVE! As new residents of Texas and now retired, we needed help setting up our 5 year old Trek bikes for our comfort and activity level. (100+miles per week on lots of chip-seal roads). The service professionals were highly able to set us up with upgrades and adjustments custom tailored for each of us! Thank you Endurance House!
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September 2021 by Debbie Osborn
As I was preparing for an evening ride, I had trouble with my tubeless tire. Not wanting to miss the ride, I rushed to Endurance House! Max was quick to check out the problem and she and John repaired the tire immediately and I was able to make the ride! Thank you not only to John and Max for their help today, but to Josh who made sure I was being helped and to Diana and Shawn for their patience and help every time I’m in the store. Always excellent customer service!
