May 2023 by Arick J.
First Capital Bank of texas is merging with Prosperity Bank, and I have no access to my business banking account, my card is not accessible, and I did not receive an email or notification about this until I tried to log in on May 13, 2023. No access to my account from May 12-15. Horrible job to both prosperity bank and First capital bank of texas for their lack of communication. I have had multiple issues with signing into my mobile banking app, as well as online. I am pretty much done with Fiorst Capital Bank of Texas. My banker has been great. the corporation has given me a disappointing experience. I read the emails about the merger, and nowhere did it indicate that I would not have access to my account, or my cards. my cards are not usable either.
