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March 2024 by Carol S.
Amazing, top notch service. Me and my husband have been long time Home Depot customers. We enjoy the selection and service. We bought an air compressor and it was damaged. We had to return it to the store and they had some issues getting the credit back on our Home Depot card. Gio helped us and her customer service was AMAZING. Home Depot you employ the best people and they know how to make sure your customers feel valued. I give this location and their staff 5 stars! Thank you Gio for being awesome!!!!!
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January 2024 by Kagan Love
When I need lumber for a project or a quick trip for supplies, this is where I end up. Bonus points for being right next to Walmart and Sam's club. Plus, good holiday decorations for the seasons.
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January 2024 by Delmer Rios
The best in construction materials
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January 2024 by Christine Wilson
Excellent help also great paint
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December 2023 by Ethan T.
Worst service ever we have been here for two hours trying to schedule flooring and they don't even know what they are doing never wanna come here again!
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December 2023 by John Vodicka
Today's visit was just four a couple of things to repair a bad spot in my driveway. Everything was easy to find. There were a lot of contractors getting their supplies. The cashier was very helpful and courteous. As I was waiting to check out, I saw these Dewalt, earbuds, chargers, wireless, and with wires and microphone.
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December 2023 by Daniel Le Brón
Horrible service. Treat your employees better. New loading requirements are a freaking joke. Workers are dropping like flies.
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December 2023 by Jimmy Mac Harris
This place was beautifully displayed, very clean, and helpful staff! I would have liked to know the layout better, but that's on me.
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November 2023 by Jared K.
I ordered an item online. I was told by multiple Home Depot sources that I must pick it up at the Customer Service counter. I stepped up to that counter, the cashier ignored me: no greeting, no eye contact. Another customer steps up *behind* me & added several items to his 2 flat carts sitting there, fully loaded. He stated he was ready to check out, now & the Service Counter employee says "OK." I stood around for a while, went to 2 other cashiers who also stated I needed to go to the Customer Service counter to pick up my item. I went back & waited a while longer, I overheard the Service Counter Cashier say there was over 2,000.00 of merchandise. I left. I may never go back. 1) why was the other customer at the Service Counnter, he had 2 flat cars full of merchandise which he was obviously pulling off the shelves? & why didn't the Cashier wait on me while the other customer finished picking out his item?
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November 2023 by Youtube at Bubbasbigadventures (Bubba and Angel)
It seems as though the staff is a bit more Pleasant than some of the other building stores. We bought a water heater and it had an internal leak. They got it swapped out for us with no issues.
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November 2023 by jon shaw
I looked for what I wanted on the Home Depot app. and put the items I wanted in my cart. I then was able to quickly find the isles I needed. One thing that I bothered me was that I bought I'll say a 5 gallon Home Depot bucket and had to pay for the bucket and the had to pay for a lid separately. I remember a time that when you purchased a 5 gallon bucket the lid came with it. I know things have changed but still irritating none the less.
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October 2023 by Jenna Battles
You can always count on home depot to have exactly what you need. Best home cleaning solutions aisle you can find. I love to walk around and pick out tile flooring and light fixtures for an imaginary home that I'll live in someday...hopefully
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October 2023 by Dan H.
So I bought 4 sacks of quickcrete and 4 4x4x12 Timbers. Paid for delivery. Kid shows up and drives over faucet in my lawn. Breaks water line. At the moment I have not had water in 24 hours. Problems: 1). Driver tried about 6 or 7 times to convince me it was my fault even though he admitted he has trouble seeing around the forklift. Didn't sign papers taking responsibility. He told me he had to take back the concrete (all they actually delivered) if I didn't sign. Told me he couldn't leave if I didn't sign. That was not true. He left and left the concrete. 2). Rob. He told me that I would have a call back in 24 hours at the latest. Soured me that most of the time we can get a call within the hour. None of that was true. I was informed today that the timefreame is normally 48 hours. So I will be going 2 days without water at my home. 3). I can't speak to that. Every time I call I speak to a new person who tells me something different than the last. When I say, "Rob or Glen said, blah blah" I am met with, "I wasn't on that call so I can't speak to that." If everyone were to say the same thing, this wouldn't be an issue. 4). Pay for it yourself. "If it's a big issue, you can pay for it yourself" and HOPE the insurance company decides to reimburse you. Why am I paying? I didn't break it. 5). There has been no attempt to make this right. I am still out $70 for delivery, I'm still missing 1/2 the stuff I pairs for 4 days ago. I am still without water and no one has even offered to put us up in a hotel or anything else due to their negligence. Do yourself a favor, Lowe's is across the street. Ace is down the road. Anything has to be better.
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October 2023 by Hantastic D.
Customer Service and selection Customer Service: 2 - Diana: outstanding, she gets 5 stars. Repeatedly great support. - 2 different adult boys 0 stars. "Not my job". Standing around doing nothing, but can't assist or don't know anything. - Selection: 2 it's hard to find anything and when you finally "find" it, they're out. For years Lowes has been ahead on being more organized. When I moved to Wichita Falls, I became a HD gal because customer service was so much better. I tend to end up at Lowe's more often lately due to better everything. Even their check out locations are more reasonable.
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September 2023 by Jim Britt
If you can't find what you need at The Home Depot, you don't really need it. Everything for the DIY'er or the professional can be purchased here. The staff is extremely friendly and knowledgeable.