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February 2024 by Jarret Noll
My experience was positive. You never want to get on a high-pressure lot, but I was fortunate to be helped by rep Zane Starbuck, who was patient, cool, and helpful with suggestions without being pushy. He was able to show us what we wanted without a lot of bull. Customer service is paramount in this industry and they have a good one with that rep. I was also satisfied with the SUV options they had. I would recommend checking them out if you're looking for a new ride.
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February 2024 by Macayla Potter
Although we ultimately decided on a longer warranty vehicle...we were really satisfied with the knowledge given about the Nissan pathfinder from Layton! We really enjoyed the experience, and when we upgrade my husband's car to a family vehicle we plan to use him! Thanks again Mr. ADAMS.
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January 2024 by Amber Covey
Jr was so very patient and awesome in getting me into my dream car. He has called and checked up on me several times to make sure I'm still loving my car and if I had any questions about it. Great service and a very nice young man!
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January 2024 by Crystal
Took vehicle in cause I thought something was wrong with car. Paul was the individual who was helping me. I can’t even explain how greatly I appreciated the complete look over Paul done. He was my angel in disguise being I was 10 hrs away from home. Paul was absolutely the best and my angel!!! If he was a salesman I would make sure no one but him to sell me a vehicle. You’re the best Paul….
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January 2024 by Nicole Nicole
Excellent Service ”My experience purchasing a car from Nissan was excellent. I worked with Zane through the entire purchase. He was fast to answer all my questions and helped out as much as he could. Zane made the car purchase easy, I would highly recommend working with him to purchase your next vehicle.
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January 2024 by Rusty Speake
I recently purchased a 2024 Nissan Kicks from Nissan of Wichita Falls. I had the most positive experience with salesman, Zane Starbuck. Initially, the dealership did not have the exact color I wanted and I asked Zane to keep me in mind if they got a vehicle in the color I wanted. As luck would have it, the color I wanted arrived on the truck two days later. Zane immediately reached out to me to let me know they had what I was looking for. I really appreciated his time and patience with all of my questions. Once the decision was made to purchase my vehicle, I was kept informed and everyone I met was extremely professional and knowledgeable. Most important to me was that Zane took great care of me and was not high pressure. Zane was kind, patient, respectful and provided all the knowledge and instruction I needed for operating my new car. Zane responded promptly to all phone calls and emails I sent. Zane even helped me with my permanent license plates and put them on my car for me. I highly recommend Zane Starbuck and Nissan of Wichita Falls. I will definitely be a return customer.
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January 2024 by Mark Pharries
We had a great experience at Nissan. Our sales rep, Zane Starbuck provided top notch customer service. He was very patient and professional throughout the entire process. He never pressured us to buy and was very friendly. We would highly recommend Zane to anyone in the market for a vehicle. Thanks again.
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January 2024 by ANGELAN COBB
I decided to go try to get a decent car but really thinking that there's no way I'm going to be able to get one. I went to Nissan of Wichita falls and talked to Layton Adams. Best decision I've made in a long time! I told Layton what I was kinda looking for and what I could actually pay. He went above and beyond helping me. He listened to what I said I could pay and what I wanted. Within no time he had me a car!! If want someone to work with you then I encourage you to go talk to Layton Adams!!!!
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October 2023 by Jessica Stuard
Ok, we all just love going to the car dealership and all the negotiations and the back and forth ….. said no one EVER. However, with that being said. We just left there a couple hours ago and have absolutely NOTHING negative to say about any of the process of buying a new car!!! We were treated with respect and it was a painless quick ( 3hour) process!I recommend giving them a try. Also , they got us approved when other dealerships failed????
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October 2023 by Sam Axe
Layton Adams was the best car salesman I've ever met. He was extremely friendly and he answered all my questions plus more. He's really good man with good positive energy. And everybody there was extremely nice to me. Polite friendly and professional
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October 2023 by Ken Smith
Came in for an oil change. Was met by Jorge with an extremely professional attitude. It was my first time coming to this location, and Jorge got me set up in the system quickly and got my vehicle taken care of in a very prompt manner. Service was excellent.
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October 2023 by Rylee Johnson
Patrick was amazing! He was very knowledgeable about the Nissan kicks I had chosen and even after the long strenuous talk of helping me buy a car, he then helped my parents buy a car! Roni Lee was so sweet and very helpful in explaining the financial aspects of everything!
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October 2023 by Mary Bost
Our salesperson, Zane was very knowledgeable and helpful. He helped through every step of the process. Along with Zane, the entire staff were very friendly and made us feel at home. We left with not one but two cars. If you are in the market for a new or used car, please go to Nissian, ask for Zane and he’ll work with you to get your payments where you need them and you’ll go home in the car you want
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October 2023 by Emily Strange
My sales rep Ricardo was amazing and listened to everything I said, and some things I didn’t! He pulled up the perfect car I ended up grabbing that day. So thankful for everyone who helped me pick my baby!
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September 2023 by Tabetha Fredenburg
Michael and his son junior made this one of the best experiences that I have ever had with a car dealership.They were honest and didn’t just tell me what I wanted to hear.Michael Smith went over all off the specifics of the car and showed me where the service department was . I am very pleased with my purchase and would recommend Michael and the dealership to anyone looking for a car
