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January 2024 by Jeanne Ellis
Todd was very helpful in helping me find a last minute tax form I needed. Great customer service!!
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January 2024 by Sarah Olson
The copy center and Destiny were wonderful. She was incredibly helpful and went above and beyond.
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January 2024 by Debbie Kemp
The Office Depot in Wichita Falls, Texas has never let me down. Whether I needed a Sharpie, a laptop or a printer they have quickly tended to my needs. The store is always clean, and bright and employees are always available if I needed something. Recently, I was in for my 2024 planner, and I spent a good 30 minutes trying to get just what I wanted. They repeatedly checked on me despite me telling them I was ok. Buying my yearly planner takes time (as I am picky) A few days back I was having major problems with my printer that is less than a year old. I spent no less than 2 hours online trying to get the warranty people to assist me. I finally was so frustrated that I loaded up my printer and left home at 7:00 a.m. the next morning. During the hour drive I kept thinking about who, what and how to try to resolve this. Once I got in the store Todd was there to greet me. I began by telling him I was frustrated about the situation and NOT with him. As I started to explain he ask to see my receipt. Within 2 minutes he had an identical printer sitting beside me. He swapped it out for me on the spot. I can't tell you how much of a relief he was. He has been the one who has sold me 2 laptops and smaller items. He is always genuine, thoughtful and puts the buyer at ease. If I had a question, he had an answer. It never matters if it is a 3-minute conversation or an hour-long process of getting a laptop bought and set up. He goes above and beyond what he should have to do. If you need anything go see Todd. He will take care of you!
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January 2024 by Kim Hansen
Had copies made at Office Depot and saved money and time. Great service.
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January 2024 by Brant Hale
If you can find it anywhere else, go there. OD has limited employees, don't expect any help. Prices are higher but quality is not any better.
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January 2024 by Randy Warren
Very helpful on the phone and in-store!
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January 2024 by Kara Donley
This store is always clean and well organized. The staff is friendly and very helpful/knowledgeable. I always enjoy shopping here.
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December 2023 by Sheryl Grace
Very helpful, very nice and respectful and very easy to deal with.
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October 2023 by Patricia Fulkerson
We didn't see what we were looking for, but we had it on our phone and the Sales Associate was able to locate it quickly. Another Sales Associate had our transaction ready to go when we got to the register. When done, the first Associate took our purchase out to our vehicle. Great service and awesome teamwork! We'll be back for sure!
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August 2023 by Pat Cunningham
Started shopping online, then called the Office Depot and talked to Todd, a manager. He located what I wanted, held it until I could get to the store, trade in a printer, and pay for and pickup my items. He turned the sale over to Joanna so that it was a learning experience for her since I had a trade in printer. Customer service and completion of my purchase was excellent and I was done in a timely manner. Todd then carried my purchase to my car, which was very helpful. Great service!
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July 2023 by Jerry Phillips - Community
Was pleasantly surprised at the back to school items with a special price. Made back to school shopping easy.
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July 2023 by Jackie Nuttall
The employees at our local Office Depot were helpful, kind and patient with me as I was unsure of how to make copies and scan them to my email. I will always use Office Depot for my printing or scanning needs. Thank you so much. Jacqueline Nuttall
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July 2023 by Nina Brackeen
Helpful, knowledgeable employees at the service counter. I was impressed.
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July 2023 by Treneisha Williams
I've only been to this store 3 times and everytime I wasn't greeted by anyone.
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July 2023 by Kevin Wherry
Out of stock on a lot of item both in store and on-line. No more friendly staff.
