PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their items at local stores within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Customers appreciate the great selection of pet supplies and the friendly, helpful staff. Several reviews mention positive experiences, including excellent customer service, kindness, and willingness to listen to customer needs. PetSmart is also valued by pet owners who foster animals, with staff being supportive and accommodating. The store's employees are often praised for their politeness, friendliness, and high spirits, even during busy times or close to closing hours. Overall, PetSmart is seen as a convenient and welcoming place for pet owners to find everything their pets need, along with caring staff ready to assist.
