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February 2024 by Mike Rich
Employees were great!
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January 2024 by Yolanda Elrod
Had what I needed and service was excellent.
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January 2024 by Kelly Thomas
Easily get any pet supply you may need
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January 2024 by Donald G Ford
Friendly staff, knowledgeable on where to find specific item's
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January 2024 by Shannon Bowers
They always have everything that I need for our cats and dog. It's nice to see such a clean store with friendly staff.
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January 2024 by Tracy Lagunas
I love this store. They have everyth8ng I need. A one-stop shop.
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January 2024 by Timothy Connell
Came by to buy a couple of fish. The store had a vibe like it was closed already, but we pushed ahead and asked for help anyway! Despite there being 2, possibly 3 people in the entire building, it still somehow managed to take 15 minutes for someone to come by out of the backroom to bag our fish. I felt like I was trying to get wood cut at home depot or something!!!! The woman was immediately confrontational and took on the role of interrogator when I told her what I wanted. “How many gallons did you say your water tank was again?” “How many fish do you keep in there total?” I shouldn’t have to be asked these kinds of questions if I want to buy a couple fish!!! If I wanted an education or an opinion I’d ask for it. Not sure if I’d ask the people at the pet store with all the dead fish in the aquarium ?♂️. I chose to give this PetSmart 2 stars because even though I was aquarium shamed, they really do have quite the variety of products. Places like these, the quality of service changes like the weather it just all depends in who’s working there.
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January 2024 by Michelle Nguyen
Hazel has been great working with our fur baby. She always looks so good
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November 2023 by Cheryl Brown
Victoria did a great job on my Boston terrier's nails and ear cleaning. Thank you, Victoria for being so patient with him.
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November 2023 by Brandy McDaniel
They did great with my Dog. The person that did his nails knew how to calm him down in order to get his nails cut.
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November 2023 by Itchie Feet
Difficult to get help or advice so do it yourself. Was trying to decide on a slightly larger harness for our little dog which made it difficult. But it seems to work.
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November 2023 by Garry Lyon
Great customer service. Good selections.
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November 2023 by Sydney C.
I'm gonna leave 4 stars and not 5 because the service was great and it was a friendly environment when we went to get our dogs groomed, but when we brought them back home we found fleas on one of our dogs. They get monthly flea medication and they'll be fine but when I called to let them know they said that's a risk they take when they come here and they do treat dogs with fleas. Which I don't have a problem with but it just made me wonder what their process is for separating dogs that need to be there for that treatment.
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September 2023 by This is my Channel
I would not recommend Petsmart for cat haircuts. I paid $130.00 for 2 hours and my cat had an uneven haircut. There were patches of longer hair in too many spots and it didn’t even look like his tail was touched at all. When I got him back I was appalled because it looked like I gave him a haircut at home. OVERPRICED. Next time I will buy a grooming kit from Amazon and do it myself!!!! So disgusted that they will take my money and do a piss poor job!!!!
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September 2023 by Deb Hodges
For the most part employees are nice. Some could be bothered less to help & some barely give the time of day.They NEVER carry a particular bird food I need. I've asked if they would stock more & they tell me they don't order I can go to website & do it myself.. Well if I'm going to have to do it myself, I'll go Amazon. At least they ship free & quick & always have it.They also say they aren't in charge of stocking, that corporate does that...even if you are a regular customer who using a large amount. Doesn't seem to matter. Like I said, there are some nice workers but don't expect any extra customer service from management, it's not happening.
