The UPS Store on Kemp is highly praised for its friendly and knowledgeable staff. Customers appreciate the employees' helpfulness, efficiency, and welcoming attitude, even during busy times. One staff member promptly assisted with a large package, handled labeling, and ensured smooth service, while another was recognized for being courteous and proficient. Customers feel comfortable and valued, often returning for their shipping and return needs. Despite occasional long lines, staff manage to serve customers quickly and professionally. Overall, the store is known for its friendly service, capable employees, and positive atmosphere, making it a reliable place for shipping and returns.