The UPS Store on Kemp is highly praised for its friendly and knowledgeable staff. Customers appreciate the employees' helpfulness, efficiency, and welcoming attitude, even during busy times. One staff member promptly assisted with a large package, handled labeling, and ensured smooth service, while another was recognized for being courteous and proficient. Customers feel comfortable and valued, often returning for their shipping and return needs. Despite occasional long lines, staff manage to serve customers quickly and professionally. Overall, the store is known for its friendly service, capable employees, and positive atmosphere, making it a reliable place for shipping and returns.
The helped me with a return and were very quick and very kind.
April 2026
First time visiting here five star customer service made it easy to return an item and print a label nice store.
March 2026
I shipped some antique wine glasses, and Spencer did a FABULOUS job wrapping and boxing them. EVERYTHING made it safe and sound. I couldn’t be happier. Thank you, Spencer!
