H-E-B Pharmacy has been ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd consecutive year in 2023. Located at 14501 RR 12 in Wimberley, the health and safety of Texans is the top priority at this trusted pharmacy. They provide routine childhood and adult immunizations, including the COVID-19 vaccine, continuing their long-term tradition of caring for the people of Texas. Customers praise the friendly and personable staff, even when the pharmacy is busy. While there may be occasional delays in same-day prescription fulfillment due to high demand, the team works hard to accommodate schedules. Reviewers highlight the excellent service of specific employees, such as Daryl, who are described as knowledgeable, efficient, and assets to the team. Despite some complaints about long wait times, the staff is often not at fault, with issues arising from impatient customers or those with complex requests. Overall, H-E-B Pharmacy is praised for its outstanding customer service, wide selection of products, and commitment to the health and well-being of the local community.
The folks here just super. I'm always treated like the most important customer.
June 2024
Jasmine was so helpful! Best answers by far to some questions I’ve had for many different pharmacies. Thank you!!
October 2023
The wait time in the drive thru is terrible. I've never pulled up to wait behind less than 3 cars. Make sure you give yourself at least 30min or more. Then using the call request or app request prescription pickup time is not reliable, even after 5 hrs notice and been denied for days for another pickup time. Maybe hire... read full comment
