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September 2023 by Tay Tyrone
I’ve been frequenting this store for years now but don’t go very often because it’s on the opposite side of town for me. As you know it’s a very big store with lots of selections and I like that about but it can get overwhelming. I don’t know if that’s the reason the man with the red jersey on was following me all around the store or what but every isle me and my daughter was on he was on also. I should’ve said something about it but I don’t like confrontation and I don’t have a reason to steal. I went ahead and bought a wig but in reality I should’ve left that there as well. I think I’m going to go back to buying my hair online from now because this really rubbed me the wrong way today.
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September 2023 by Teena Maree
I went in to purchase some clip on hair pieces, when I got home I opened the package and realized that I had purchased the wrong color. I took the hair back to them for an exchange, I didn't use the hair, I didn't comb it, I didn't wash it...nothing and I had my receipt.They told me that since the package was OPENED that they wouldn't take it back. They told the hair was damaged, not bc it was used in any way, but bc the package was opened.Ridiculous. $65 down the drain. They wldnt even give me a store credit. He said that he lost money too, umm sir no you did, you got my money.No Exchange, No Store Credit, No Return.If I cld give 0 stars .....I wld.
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August 2023 by • Jae •
Mary was so helpful with contact lens, make up, lipstick, wigs and etc. Sooo friendly and great customer service skills. Highly recommend!!!!!!!!
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July 2023 by Sonja Davis
I love this place it was big roomy nice friendly customer service clean clean store I really enjoyed my shopping experience prices are great I stayed a little too long spent a little too much but I will return there and I will recommend people to shop there.
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July 2023 by Cynthia Odum
So much to choose from here. Clothes, hair +care products, jewelry. I will Definitely be going back. Have your funds ready when you go cause you're going to buy something
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June 2023 by A
?? Beauty Disneyland! So many hair, hair accessories, human hair, wigs, wig accessories, hair textures, hair colors, hair products, braids, braid accessories, loc accessories, and a whole lot of nails, nail polish, lashes, sunglasses, jewelry, bags, shoes, outfits and even tools to do hair with! I LOVE this place!
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May 2023 by maria
I've never tried on a wig before, but a friend of mine told me to come here because they let you try them on and help you get them on. There are literally hundreds to choose from! Christina helped me try one on. She was beyond helpful! I thought that one was too much for me. Christina found another one that she thought I'd like and I tried that one on and LOVED it! She helped with my questions and made the whole experience so fun and easy! I will definitely be back to see her for my next purchase!
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April 2023 by Jamee E.
I love this place! They have so many options and nice staff ?
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March 2023 by Joana Galvan
I loved coming in here to check out their hair and makeup products. The ladies working here were friendly and so chill. There was good energy flowing throughout the store. I bought so much! But I didn't spend a fortune even though I loaded up when I visited. Their selection of lip oils and lashes were ???.
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March 2023 by SereniTy Speaks
This is a long read.Let me start off by saying this WAS one of my favorite beauty supply stores in the city. It's well organized and has things I've had difficulty finding elsewhere in the city. The staff (not owners) are always informative, and courteous.But I will not be returning after today.One of the things I haven't seen mentioned in these reviews is that there USUALLY is a uniformed police officer standing at the front door, I'm very sure to minimize theft. It's shocking when you first walk in, but I guess it's necessary.I can admit, I was a bit offended. Because the customer base here is mostly black, mostly female.I wish that officer was there today. Because officers are trained to profile.TODAY. I was profiled as a shoplifter by one of the shop owners. I felt like I was being followed, it seemed every aisle or area I went to, this gentleman ALSO went to and "tidied". Not once, did he offer assistance.TBH. I wasn't quite sure I was being profiled at first. I thought it was weird nervous energy.HOWEVER.When I exited the store, the individual guarding the door exited before I did (weird again)This prompted me to ask if I was the problem.The nice person nodded. I understood they were merely doing as they were asked. I'll reiterate, the STAFF is lovely, including the onsite officers.The business OWNER, well, I'll say this, if you see an Asian man fidgeting around every area of the store you visit, you're being profiled, by him.I left the stores, and as I sit and write this, I'm totally contemplating returning these items and getting my money back.I will NEVER support THIS business again. If you choose to, I would suggest that if there is no officer at the front door,exit. post haste.
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March 2023 by Abrianna Mosby
Best beauty supply I’ve been to in San Antonio, and I’ve tried many of them. First, it’s HUGE. And while beauty supplies usually overwhelm me, everything was organized, neat, and easy to find—not cramped and messy like I’ve seen before. They literally have everything. From wigs, to braiding hair, weaves, ponytails, hair products, makeup, clothes—I don’t think there is anything they don’t have. They also have military/cosmo discount. Another note is I wasn’t followed around the store and checked up on every 2 min, I was able to shop around and look in peace without feeling like a criminal like in most beauty supplies. Super pleased and will definitely come back.
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March 2023 by NaTasha Rudd
OMG!!! First time going here so I asked for help and the Young Lady was rude!!! No one was willing to help me find what I was looking for. Plus, it was even harder looking for someone who did work there!!! I had my Beautician on video call as I was there and she was just astonished by the lack of help. Never again and I'll be passing on the word to others not to go!!!
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March 2023 by Katelyn A.
Don't bring your children into this store. I was totally blindsided by the isle of lingerie loaded with x-rated pictures of women. There's no way I would have brought my kids with me if I knew that was there. We need to protect our kids better.
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February 2023 by Janine H.
This is the best beauty in San Antonio!! They have everything...from clothes to makeup to skin care to shoes....even incense!!! Omgoodness I could go on and on. It's very easy to spend hours in that place!
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February 2023 by Melanie Lawrence
My sister and I bought some crochet braids. They have variety of hair crochet, sewing, wigs, hair products for babies to adults etc. Check them out I guarantee you won't regret it
