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November 2023 by Formula Eleven11
I recently visited a nail salon and was extremely disappointed with the service. The nail technicians were incredibly rude and unprofessional, and they made me feel uncomfortable throughout the entire experience. To make matters worse, they were talking about me in a negative way while I was sitting right in front of them. As someone who doesn't get a chance to pamper themselves often, it was especially hurtful to be treated this way. It made me feel like I wasn't worth it. When I walked out of the salon, I felt worse than when I walked in. Since that experience, I have not felt comfortable going to get my nails done again. I feel traumatized and afraid that I will go through the same thing that I went through. The nail technicians were so unprofessional that they made me feel like I was wasting my time and money. I would not recommend this salon to anyone, and I will never be returning. Save your money and go somewhere else where you will be treated with respect.
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June 2023 by Cyndi McNary
They don’t listen to a word you say and then act like it’s your fault you didn’t get what you wanted.Service: Manicure
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May 2023 by Gissel Lopez
I went in for a pedicure I was told to pick my color and it went great the lady did a great job definitely going backService: Pedicure
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January 2023 by Cool Cat
Went in for the first time. Called first to confirm what time they closed. They said 7:30. Got there around 6:15. No one was at the front desk, i told them i wanted to get a set and the guy, just looked up from the nail station and said no time, no time. I just walked out. Will definitely not even bother trying to go back. Found another nail salon with better customer service and i love my nails!
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December 2022 by Ashley Demps
If I could give this place a zero I would first off I got my nails done on Thursday it is now Saturday and my nail has already broken off because how thin of an acrylic he put on my nails second I’ve called their phone more then ten times and everytime I’ve been sent to voicemail if you want your nails done then I would highly discourage you from getting them done at this place
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November 2022 by Victoria Metcalf
Great customer service. Very friendly. Subpar manicure. Will try again.Services: Manicure
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October 2022 by Keyla Santos
Bad customer service , the lady didn’t want to do her job , another customer was mad because nobody wanted to do her nails while time the lady that works there was on her phone watching videos. Not returning!
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June 2022 by Trish J
Of I can give this place of business negative stars i will . I believe the man who own this business r manger. Need to stop doing nails period.I when here twice . While doing my nails he was falling to sleep . Both times I when smh I never when to a shop an a manger/ owner mad that he’s doing my nails .stop doing nails period , please don’t pick him to do your nails. He will fall a sleep doing them and his doing is ugly .Services: Acrylic nails
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May 2022 by Alyndra Fleuret
i used to come here a lot when i was little with my mom. had the best customer service, great nails, took their time and didn’t make you feel rushed, made conversation with you, didn’t make you feel awkward, and overall was just a great salon…however, things have gone way downhill since then. i went in last night with my best friend and off the get go one of the male nail techs was just giving off very hostile energy. one of my other best friends and i noticed he looked my best friend (the one getting her nails done) up and down in a weird manor, and then sat her in his chair…creepy. their solution burned my friend and i fingers really bad to the point where i almost tapped out because it was burning my fingers so much. my best friend asked for long nude coffin nails (showed a picture as well) and he gave her short squared nails…not what she asked for. my nails for the most part were fine, the lady was nice and got my length, color, and shape right. however i am left with a very crooked pinky nail, which is not the end of the world but ya know, a crooked nail is still a crooked nail. the man had us pay WHILE we were still getting our nails finished up which made us feel very rushed. i understand they were about to close but this happened with 10 min left and we made an appointment an hour before they closed (our nails weren’t extreme, if they were i would’ve made an appointment earlier just to clarify). also my friend texted me saying her nail broke without her doing anything to them. only reason why i gave it two stars is because it was relatively inexpensive, other than that it really deserves one star. unfortunate how much this place has changed.Service: Manicures
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May 2022 by Jenn Garcia
My nails were great and the customer service was ok but the place was messy and storage items everywhere. Not going back. They really need to clean, remodel and fix that place up.Services: Pedicures
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May 2022 by Balinda Smith
The lady that performed my service was not very customer service oriented. I have never had my face burn, break out or remain so red. I regret tipping her for the quality of wax I got. I'm new to the area bad was in my way to work, stoped in.. big mistakeServices: Facial treatments
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May 2022 by Renee Ramirez
my new nail place , asked for a specific type of shape and the gentleman Nailed it !!! love love love my nails !
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March 2022 by Kalicciaa3x _x
I personally wouldn’t come here anymore for my anything I got my eyelashes extensions did two days ago and then the next day they were all off completely. She did not do them right she put my eyelash extensions on like they were regular eyelashes I call them and they told me to come I’m thinking there gonna fix my eyelashes but instead he told me I did something wrong for them to come off he told she wasn’t there when he told me to come in. Then he said that I had to pay for my eyelashes extensions again. Me I think it’s ridiculous how they want me to pay for some eyelashes I would never go there EVER AGAINServices: Eyelash extensions
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February 2022 by Tiffany Jackson
The lady was being very rough on my feet I had to tell her to get the rest of my old polish off my toes she really didn't understand but she eventually got it and then when she started polishing my toes it seemed like she was rushing to get me out I will not be returning I will just go back to the place I normally go to
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December 2021 by Chrismara W.
If I could give them -1 star I would to start they put my tips on than I waited a good 35 min for them to start my set next while doing my set she cut kinda deep into the tip of my finger and lastly I got my lashes done with them big mistake she took 20min and I payed then boom I walked out the door And lifted the lash a cluster came off on my nail then I couldn't get my full refund i got 20$ back for my lashes and a messed up set