H-E-B Bakery receives mixed reviews from customers. Many express strong loyalty, stating everything is better at H-E-B and that the store is truly the best, especially praising employees for working incredibly hard during holidays and difficult conditions. The store is noted for being usually well-stocked and clean. The bakery wrappers are frequently described as sweet. However, other experiences are less positive. Some customers report that prices are average and not anything special, with online app coupons described as confusing and not that good. Feedback on staff is mixed; while some employees are commended, cashiers are often described as cold, aloof, and sometimes rude. A common complaint is that there is frequently no one bagging groceries, and management is observed watching customers bag their own items without helping, which frustrates people. For some, H-E-B remains the most convenient local option despite these drawbacks.
Everything's better at my H-E-B. No truer words have ever been said. If your an outer stater just trust the locals when you here them talking about H-E-B
May 2023
great curbside and customer service. We got free brownies with our order!
June 2022
Superior selection and lots of it! Better than Costco or Walmart or Sams Club! Good prices as well.
