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“brad lancaster helped us find what we were looking for. he was very patient and professional even though it took us to time decide what we wanted. he is very knowledgeable and we will use him again.”
“Megan (Team Lead) in the print shop is phenomenal!!! I went in to get a presentation printed but had no clue as to what I was doing. Megan had such a gentle spirit but she’s a beast at her craft!! Extremely knowledgeable, professional, patient, kind, and helpful. It’s no wonder she’s the Team Lead but at this pace, I’m expecting to see her promoted to General Manager over the entire store very soon. Thank you Megan!!!”
“Yesterday, I visited the store on Bosque where I encountered Cesar (Manager) and Cindy (sales staff) working in the Printing and Faxing Department. Despite all my frustration (that's putting it mildly): Pain from having Surgery; Anger and Stress from being given the run around from another business that should have taken care of my business weeks ago; and completely being overwhelmed and exhausted. They were wonderful! I want to Thank them again publicly for their Professional, Warm, and Caring attitude towards me. Cesar ( Mgr) calmed me and assured me I was in good hands. Cesar( Mgr) talked to me in such a Godly and caring manner; and Cindy( staff) was so caring and respectful; all I could do was cry. He told me everyone has a bad day once in a while (that's putting this whole situation midly). I to let their General Mgr. know; and I wanted to express this to the Public. If You want to get Excellent Customer Care buying office supplies, printing, and even faxing. Go to Office Depot on Bosque in Waco, Tx.”
“Every time I've needed something, each support person I've spoken with has been knowledgeable, professional, and courteous. And I love the way that when my printer's ink is low, new cartridges show up at my office.”
“The best Best Buy I have utilized out of multiple stores in Houston, Austin, San Antonio, Dallas, College Station, etc... Did not have to go looking for someone, they came and asked me. While waiting for him to get my electronics, three others came to ask if I needed help. NEVER have I had this level of help in 30 years of shopping Best Buy.”
“The WIC Program has worked with Keith on several office projects over the past few years. He and his Team have continuously provided us with excellent professional assistance and customer service. We have been completely satisfied with all the results and will continue to use Total Office Solutions with any future projects.”
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
Office Equipment
“After spending years being unhappy with another copier provider, we are so glad we made the switch to Texas Document Solutions. We would often wait the better part of a week or more for someone to show up to service our Ricoh copiers, but not with TDS. They are normally here the very same day I turn the call in or the next business day at the latest. Unlike our other provider, they actually have parts and supplies available locally and their staff is professional. We toured their local facility before we made the decision to buy equipment from them and what we experienced sold us. They actually have parts and supplies on the shelf in their office! Our last provider did not even have an office we could visit! They have been nothing but professional, knowledgeable and friendly in all of our dealings with them.”