Pinnacle Propane provides reliable delivery and excellent customer service, with friendly and informative staff. Customers appreciate the convenient on-line payment for easy and reliable service. Some note a change from charging by the pound to charging by the tank size. A past issue involved an empty tank and delayed response, but it was promptly resolved. Overall, it is a great and reliable service used by customers for many years.
Carlos Garcia was so helpful and knowledgeable. He made my day. I wish I could always talk to him when I need assistance.
December 2025
Maps says they open at 730, actual open is at 8. Phone voicemail and door doesn't say their hours and if you knock on the door two minutes before 8 they'll ignore you.
July 2025
Pinnacle’s customer service is exceptional—the representatives are knowledgeable, professional, and consistently make me feel valued and appreciated.