-
December 2023 by Paige Anderson
I've been renting here for over 2 years and would absolutely move out if I could afford the moving truck and could find help to do it. The price has almost doubled since I started here, and I currently pay over $300 a month for a single storage unit. The rat droppings, spider webs and bugs are insane. And when my storage unit was overcome with mold, management said it wasn't their problem in spite of the fact that even the worker there said the adjacent unit had a mold problem.AVOID THIS PLACE!I would give zero stars if I could.
-
November 2023 by carlos calderon
I recently utilized CubeSmart for securing an RV parking spot and was thoroughly impressed by the efficiency and friendliness of the service. The entire process was handled over the phone, which was not only convenient but also exceptionally well-managed.Efficiency of Service: Remarkably, the entire procedure from the initial call to the final confirmation took less than 15 minutes. This swift and hassle-free process is a significant plus, especially for those who value quick and effective service solutions.Customer Service: The highlight of my experience was the interaction with the lady on the phone. She was extraordinarily pleasant and helpful, guiding me through each step with patience and clarity. Her professionalism and warmth made the process feel very personal and reassuring.RV Parking Spot: The parking spot provided by CubeSmart met all my expectations. It's a secure, key-gated area with surveillance, ensuring the safety of my RV. The spot is also paved and well-lit, which are thoughtful touches that add to the overall quality of the service.Access and Directions: I received detailed directions and an access code to the parking spot, which were clear and easy to follow. This attention to detail in providing precise instructions made accessing the spot straightforward and stress-free.Overall Experience: My experience with CubeSmart was outstanding. The combination of prompt service, exceptional customer care, a secure and well-maintained parking facility, and clear, concise instructions, made this a highly recommendable choice for anyone in need of reliable RV parking solutions. Their approach to customer satisfaction is commendable and sets a high standard for the industry.
-
September 2023 by Lindsay D.
Easy quick process, Robin helped us get a unit quickly and for so cheap! Can't believe we didn't do this sooner
-
September 2023 by Destini Fant
Customer service was unmatchable. RUBEN was so helpful during the time I had my storage unit. Best customer service around!
-
September 2023 by Michelle Nordmeyer
Great customer service by Reuben and Robin at the Wylie location! Reuben was most helpful if assisting me with size selection and Robin made my experience on moving day very easy. Pricing is great! I highly recommend using CubeSmart.
-
August 2023 by Jennifer Berthiaume
Fantastic experience to rent a unit online. The app is super easy to use and I like how it has your entry code for easy reference. Contacted Reuben via email to get the initial lock code into the unit so I could put on the new lock and he was very responsive and clear with his directions. Really appreciate how clean the entire area and unit is, very easy to access and unload! Reuben was delightful and on top of things when I stopped into the office to drop off & return the initial lock.
-
August 2023 by Arturo Hinojos
Ruben and the staff here are amazing. Best customer service, amazing people and the pride they have for this place shows. Best storage place you will ever rent in….promise! It was tough leaving, but we moved out of the area!
-
August 2023 by jenna kramer
This CubeSmart and its employees are amazing! Great communication and extremely helpful when needed. Would highly recommend this location.
-
June 2023 by Danielle Hower
Amazing storage, I’ve never had a storage help me out so much and I am very appreciative. I would definitely recommend this place
-
June 2023 by Jeff Motl
Not safe or secure. Multiple instances of 30'+ camper trailers being stolen. Beware!
-
March 2023 by Jerry Box
Rueben was an excellent salesman and provided all the information on storing my boat . He took us on a tour of cubesmart and we were able to choose a good spot. Rueben made the process easy . I would highly recommend cubesmart to store your personal belongings.
-
January 2023 by Luis Granados
Easy to reserve and pay online even I can do it. Robin at the office was super friendly and helpful when I couldn't find my unit. Thank you, Robin.
-
January 2023 by Angela Ramirez
Ruben made my experience with upgrading my storage super awesome. He is friendly, helpful and timely.
-
December 2022 by Unique Williams
I had my unit for over a year, Ruben and crew are kind and helpful, even when late on my payments . The facility was always safe, secure and clean. I will forever appreciate this location (Wylie), one of their associates stated "We care more about relationships than money." Which is refreshing, I highly recommend ????
-
December 2022 by Susan Prieto
Always great service. Friendly and helpful. Ruben runs a great facility
