Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help save money. It offers a pleasant shopping experience for fashion, footwear, beauty products by Sephora, and home decor, all designed to fit different personalities and budgets. The store provides hassle-free returns and free store pickup. While some customers note that directions for services like Amazon returns could be clearer, the store is generally found to be clean and organized. Many shoppers report positive experiences with helpful, courteous, and professional staff who manage lines efficiently. Customer service is also noted for being very nice and accommodating, such as holding items for customers. The company focuses on community through Kohl's Cares and fosters an environment of inclusion. Shopping is available in store, online, and on the Kohl's App.
Betty is the best employee she goes out of her way to help me with whatever I need. I always recommend this store.
June 2025
I do online but I go in to do my returns you know not everything sometimes is like the picture lol, but wow the rewards you get especially if you're a card holder you practically get it for few dollars some things and I can't stop shopping at kohls this summer.
June 2025
I had a very pleasant shopping experience at Kohl's in Wylie. I was able to find what I was looking for. And the line was not too long to check out.