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December 2023 by daniel fallahi
Always buying parts here, awesome staff
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November 2023 by Emily Kaufmann
The customer service at this store is atrocious. I noticed last night I had a headlight out. Came to this store specifically because online it advertises Free Bulb Replacement for headlights. I didn’t have the type of screwdriver T20 to do it, so I was willing to spend more $ to go here. The customer service person saw he would have to go underneath to unscrew the access port by the wheel and said nope, too complicated. In reality he just didn’t want to do the advertised service. If you can’t get representatives that want to work, then don’t advertise those services. Luckily, a Good Samaritan and 2 other customers offered to help. He was able to do it in 5 minutes. The customer service representatives at this store could care less. Saw them give a guy with a battery a hard time as well. Will not be coming back. The bulb I bought was also $6-7 more expensive than elsewhere. Would highly NOT recommend.
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September 2023 by b jack
I really appreciate the disposal service of used motor oil. It's a great contribution to keeping the soil and water safer for people.
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September 2023 by Donald G Ford
Great experience. The Manager helped find parts in DFW area, was able to get rolling again the next day. Replace CV axel wheel/hub and bearing.
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September 2023 by Jackson Warren (Jackson)
Great service!! Needed a low beam light for state inspection and they were nice enough to install it for me right then and there.Thank y’all!!
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May 2023 by Dempster Ross
Everyone was helpful and they had what I needed. Polite employees
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April 2023 by Kristina Riggs
Tony was awesome! He tested my battery to verify that it needed to be changed. He got me a great deal on a brand new battery. And he changed it! The service was great and the store is super clean. We have never been to this location, but when we are in the area, we will definitely be back if we need anything for the truck.
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April 2023 by Johna Hodges
Scott was so amazingly helpful over the phone he said doesn't look like we carry that part but stop by so I can take a look to make sure we talking about the same part. Basically I didn't know if my third brake light was an LED or a blub. He saw a wire was unplugged in my trunk and plugged it back in and that fixed the issue. Next time I need a part I will defiantly call O'Rielys first. It's amazing to get such personal service in this day and age. Thank you Scott!!
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March 2023 by Jeremi Gracy
Great prices and very helpful employees!
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January 2023 by Hannah Stephens
Rick was very nice and professional with me! He made my day so much better. Thank you Rick!
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November 2022 by Christopher Morgan
Woke up this morning with a dead battery in my Camaro, which has a very unique battery. It wouldn’t take a charge at all, not even with a jumpstart box. So I called O’Reilly in Wylie and not only did they have the battery I needed. They delivered it within an hour Scott working in the store and Bruce the delivery driver both did an amazing job, above and beyond! I would take them over AutoZone any day.
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September 2022 by Allen Dickeson
I ordered a oil filter from this store for my mini Cooper in the morning at 10am because I needed to do a oil change in my car and didn't want to go in the store for a period of time so I ordered a curbside pick up. Low and behold it took them over 5 hours to have them notify me that it was ready. Walmart has better pick up than that come on guys. I'll never do another curbside pick up from this store again. Now I also had to do a oil change in near 100 degree weather because of the long wait time. But when I arrived the staff was friendly and greeted me but never again will I do any orders.
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August 2022 by Edgy Blaze
Didn’t get the guys name but he wears glasses ol feller, nice guy and first time being here and made it a breeze ! Thank you!
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August 2022 by Gin Bow
Had issue with my AC on my 2002 Ford Ranger. Got help from Justin, awesome dude. Bought a schrader valve 5 buck’ish and a bottle of R123a popped that in and BAM ! Snowballs! After 4-5 years in Texas heat with no AC and a simple fix! Super happy customer! Highly recommend.. Somebody give Justine a raise!!!! Won’t be going back to AZ ever again! Thanks Justin
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August 2022 by Juan Reyes
Great store friendly people and very helpful service !!
